UrgentVet - Carytown

I took my cat in to this location for what turned out to be a UTI, and it was a really good experience. The tech. I think, Jamie?, was super sweet with my cat and helped her feel more comfortable in the unfamiliar environment. The cost was straightforward and overall reasonable, and they didn’t push me to spend more. I’ll definitely go back if necessary.

I cannot express how appreciative I am to have your facility so close by and open on weekends. Nicki was super thoughtful, friendly, and sweet toward my pup Zeke. Ryan was helpful and kept me updated since things were busy, and they were short staffed. Appreciated being kept informed. There was another tech/nurse that came in and reviewed the recommended tests. She was helpful about filling me in on how long everything would take and recommending how I could use my time during the interim. The medicine Dr Valentine prescribed is already working. I’m appreciative of the time he took to review all of the results with me. I also like the visual charts to quickly glance at the results to know where to focus my attention. He answered all of my questions and was patient and kind. I’m very appreciative of the care you showed my pup and me.

Dr. Thompson and Bri were wonderful! We came in on a Sunday afternoon and got in immediately. I’m honestly not sure about other places pricing so can’t really speak to that. I know I have payed exorbitant amounts at ERs and this was also not cheap. They explained prices and showed estimates prior to care though which was helpful. It was a nice experience despite the unavoidable cost of having a pet who likes to eat trash..

First time at UrgentVet in Carytown, sadly not my first experience with Vet Urgent Care or VET ER's. My normal Vet UC had already closed for the evening, but luckily UrgentVet is open until 11. Was able to reserve my place online and was greeted quickly on arrival. Staff all seemed very friendly and knowledgeable. Was in and out fairly quickly, with them giving us the escape for a bit while blood work and care was preformed. Received a text when they were ready for us to pickup midnight and had all the treatment procedure explained. Received the discharge paperwork and detailed payment receipts quickly, making pet insurance payouts smoother. Cheaper and faster then VET ER, and glad to see so many Vet UC places opening up in the Richmond area. It's nice to be able to get care when needed for pets. Highly recommend and would gladly return when,/if that needs arise.

Wow! What an amazing staff! They were so welcoming and knowledgeable. I so appreciate the time they spent with my pup and helping me understand the treatment plan that was best for her and that would fit my financial limitations. This will always be my first choice for any emergencies my pups face in the future! Thank you to the staff for guiding me to make the best choice for my girl! ❤️

Hands down the best veterinary experience I have had in the four years of owning my dogs. This place is so accommodating, respectful and kind to owners and pets alike. My little guy had an injury and Nikki was the most wonderful vet tech. She was so sweet with my nervous dog and he loved her even though he was not feeling well which made him a lil spicy. Thank you to all the staff and Dr. Valentine for helping Mars and his anxious mom feel so much better!

Dr. Thompson and Nurse Mikala at UrgentVet were wonderful with my French Bulldog, Oshie. They showed a high level of care and patience, taking the time to thoroughly check him out and clearly go over our options while being very understanding of my concerns as a pet owner. I expected a same-day urgent visit to be expensive, but the cost was very reasonable. I’m truly grateful for their kindness and professionalism and would absolutely recommend them.