Kinship Animal Hospital

I unfortunately had to suddenly euthanize my baby kitten Baxter, the whole Kinship team was not only very accommodating but compassionate during the whole, awful ordeal and I give my biggest thanks to everyone that was there during her last moments and through intense grieving. Professional and compassion goes along way. Thank you all again.

Everyone here is exceptionally kind and empathetic. They take such good care of my dog, who has severe anxiety with vets and groomers, and they’re just as supportive with me, since his anxiety makes me anxious too. Their prices are reasonable, and I really appreciate that they follow up with a text after each appointment. It’s also great that I can text them to follow up or share information after an appointment as well. I would absolutely recommend them.

I had a scheduled appointment and paid the required $95 upfront fee in advance. On the day of the appointment, I called to ask whether there was any flexibility due to an unexpected work obligation. I was told there was not. During that call, I stated that it "really sucks" there wasn’t flexibility and that it was inconvenient. That was the entirety of my comment. When I arrived for the appointment, an old woman with funny glasses at the front desk immediately confronted me in an aggressive tone, stating that I "shouldn’t be talking to her people that way." She was not involved in the phone conversation and did not ask for clarification before reprimanding me. There was no attempt to listen, verify what had been said, or address the situation professionally. After escalating the interaction, she then chose to process a refund. If that was an option, it could have been handled calmly from the beginning. Instead, the situation was unnecessarily intensified before being resolved. Clients should not be greeted with hostility or secondhand accusations upon arrival. This experience raises concerns about how client interactions are managed and what standard of professionalism is expected within the office. Due to the conduct at the front desk, I chose to leave and will not be returning.

Used to be their neighbor when I first started taking my first cat there. Moved out of the neighborhood and acquired a second cat and I’ll only take my babies there! Such a sweet, caring staff. Though I’ve moved further away in the city this is the only place I trust to take my babies! 🙂

Dr. Saint-Julien is kind, empathetic, and professional. It's obvious he enjoys what he does! He took the time to comfort me with my sick baby and explained all necessary procedures to get my girl healthy again. Very grateful and pleased with my experience. Vet tech was also very compassionate and helpful! 10/10 recommend!

This was my first visit to Kinship and I’m so happy I made the 2 hour drive to see Dr. Kirkpatrick! She is clearly passionate and invested in her patients wellness. Everyone we saw was happy, welcoming and knowledgeable. The Women at the front desk were prompt and loved on my Pup as soon as he walked in. They gave us a room to wait in alone as he’s not super friendly with other dogs. My Husky was in the middle of a coat blow and they were so attentive to sweeping up his trail of fur without making me feel guilty. Doctor K was thorough and answered all 2000 of my questions. She made time to explain all of her recommendations without making me feel guilty or like a bad dog mom like some vets have made me feel in the past. 200% will be back, I don’t even care about the 2 hour drive.

Started coming to Kinship right after I adopted my pup from the shelter. She’s very nervous and anxious with anything outside her norm, but the whole veterinary team have been so incredibly helpful in making our visits as stress free as possible. We’ve unfortunately also been undergoing heartworm treatment, but kinship has made the long process as seamless and pain free as possible. Despite it all, my pup still tries to come visit even when the office is closed, so she’s clearly a fan. I’d recommend this office to anyone 🙂