Jones Veterinary Care PLLC

I absolutely love taking my baby to this vet. All the techs and Dr. Jones are so sweet and friendly and create a calm atmosphere that my cat loves when she comes for her routine visits. They are all so helpful and thoughtful, and you can't beat the price. I will always see them for as long as I'm in Richmond. Y'all are the best 🥰

Best vet in town. They care about the animals, which I believe are all or mostly rescues. Everyone on staff rocks! Ripley, my pittie and Findley, the baby kitten are best friends and sleep together every night.

I can’t thank Jones Veterinary enough for the care they gave us. I was honestly having a lot of anxiety about the financial side of things and was really worried, but they got us in so quickly, explained everything in detail, and made me feel completely supported through the whole process. The receptionist (I wish I remembered her name!) was incredibly friendly, and every call I made, even with questions I thought were silly, was returned with patience and kindness. That meant so much to me. A special thank you to the person handling the emails. Whether it was one person or the whole team handling the emails, I just want to personally thank you. I cannot begin to express the relief you gave me during a time when I was feeling a lot of anxiety about finances and my cats’ surgeries. The quick responses, the compassion, and the level of care were truly above and beyond. The pricing was affordable, the process felt safe and convenient, and the entire experience left me feeling grateful beyond words. I’d recommend Jones Veterinary to anyone looking for a clinic that truly cares for both pets and their people.

If you are seeking routine veterinary care, Dr. Jones and his team are adequate and reasonably priced. However, I cannot recommend this clinic for surgical services. After my dog’s procedure here, the staff was negligent in responding to concerning signs of infection. While no one expects a small clinic to provide 24/7 coverage, there should be a clear contingency plan with referral to emergency services. That is a basic standard of care. Within 36 hours of surgery at Jones, my dog developed an abscess at his surgical site. Because this occurred over a weekend and no referral system was in place, his condition worsened until we required emergency veterinary intervention, which ultimately saved his life. Nothing personal against Dr. Jones or his staff, but based on my experience, I strongly encourage anyone needing surgical services to look elsewhere.

I’m sad I move away from Richmond and Jones vet is one reason why. I have never felt so seen and heard when it comes to any doctor let alone a veterinarian. They are so genuine they care so much and they have worked with me to take care of my dogs over and over again. I hope I make Millions one day so I can donate to Jones vet. I mean this from the bottom of my heart finding Jones was an absolute blessing

Dr Justin Jones veterinary in Richmond is amazing! They have helped King Boogie and myself so much this last year his quality of health has greatly improved thank you so much you and your talented team

Best experience for my Beau to get his surgery. Dr Jones and his staff are extraordinary! Very thorough with their care of our pets.