Country Club Animal Hospital
📍 Cat veterinarians in West Covina
Country Club Animal Hospital in West Covina offers a personalized approach to pet care, particularly excelling in feline health. Their team emphasizes clear communication, ensuring pet owners feel informed and involved in their pets’ treatment plans without aggressive upselling. The clinic’s attentive staff and affordable puppy packages cater well to first-time pet owners, providing comprehensive care.
While the clinic prioritizes compassionate service, some experiences highlight inconsistencies in professionalism, such as administrative errors or rigid policies. The single-veterinarian setup ensures tailored attention, though flexibility in hours and specialist referrals may vary. Overall, it serves as a reliable option for routine and specialized care, provided expectations align with its smaller-scale operations.
Features and services of Country Club Animal Hospital
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointments recommended
Country Club Animal Hospital is in position 5 out of 8 in Cat Veterinarians in West Covina
Customer Reviews
Country Club Animal Hospital has a rating of 4.5 out of 5 based on over 61 reviews on Google
Best vet we have ever been too. The staff and doctor are all caring and I feel heard with our pets’ concerns. I don’t feel like they push extra services on you. Straight to the best recommendations for your pets. Our favorite vet, thank you.
My first time owning a dog and I’ve been here twice for my dog. Not including the times for his vaccine shots and etc. Staff here are nice and accommodating. I had tons of questions and they were super helpful. My dog was 8 weeks old when we first took him, and they had this puppy package which was super affordable and everything a dog needs. Call first to make an appointment! In my knowledge, it’s appts only.
It has been around 2 years since the last time i visited. I have two 3 year old Yorkies. And one of them had a really bad rash around his tail. I called the clinic and they were able to accomodate me on a Saturday right away despite having 2 dogs. The Dr was super sweet and reassured me. They checked up on my dogs, the nurses were sweet with my babies as they suffer from separation anxiety. Safe to say we scheduled again for a follow up for this week. And i am genuinely happy with their services and their customer service. I feel safe and trusting around them, and i am not a trusting person at all, so that speaks volumes of who they are. My babies were in good hands. I would absolutely recommend them for your fluff babies. Just as long as you communicate your needs and wants clearly they will do the best they can to understand and help you.
Will keep it short. They gave me blood results for my dog that had abnormalities levels and purchase medication there. Medication was priced lower on line and when requested prescription they made every excuse to not give you one but to buy there. (Wow) Then I notice that the sheet with all the blood work done had a diffrent dogs name and breed Ok wrong dogs paper work. Still in the exam room I Brought it to their attention. Sorry let me let the vet. know. Took the sheet to the vet Dr. He comes in after a minutes and apologize for the mistake. I respond no problem it happens. Go home and was talking to my wife about our dogs results while looking at the result sheet. Thats when i notice that all they did was change the dogs name and breed it was the same results from the other dog. Called and asked about it and that the results are for my dog. That just made me so upset and questioned the integrity of all of them in that vet facility. All they did was change name and breed on their computer. I know what i think of that facility after this scam experience. So you dont need to respond with your excuse or reasoning to maintain you buisness integrity. All you furry pet owners read my post, so beware. You judge for yourself.
following years with this Vet who has changed ownership a couple of times, we stuck thru but with this new vet, we were asked to go elsewhere because they claim we did not follow direction. just because we didnt buy a special kibble and pay for anti-diarreah med, and then mentioned that the giardia still existed, they accused us of not following their treatment, so leave. Kathryn was horribly rude, offered no solutions and we are still in shock. we have never been treated this way and telling us to go elsewhere was mentioned without regret. This is our fourth german shepherd and these last two are puppies. their hours are inflexible and we do want to say that the doctor seems polite but he has referred us to other specialists because he was not experienced to handle some matters. Kathryn is the cause for this review. Go to a larger Vet facility with better hours, more experience and no Kathryn in the office.
This is a small one veterinarian clinic. The vet assistants are attentive and give good advice. The veterinarian here is quite caring for regular visits, and the best part is that they work based on what you can afford. I had to look for an alternative medicine because the first they precribed made my final bill too high, and they gave me it in pill form, which did lower the overall cost. The vet visits are quite reasonable in comparison to nearby locations. The best part is that the veterinarian gives your pet one on one attention and gives good advice or alternatives if affordability is a factor. They have great schedules, which makes your vet visits possible. The last one I went to never had an avaliablity, and I'd have to wait a month or two before regular checkups.
I took both my kittens here since I adopted them from the shelter. The Dr is really patient and takes the time to listen to your concerns. Also, he always throughly checked them. I will continue to take them here only! Also love the low cost Wednesday vaccinations!
Information about Country Club Animal Hospital
Address
Country Club Animal Hospital is located at 2674 E Garvey Ave S, West Covina, CA 91791, United States
Phone
The phone number of Country Club Animal Hospital is +1 626-859-4400
Business Hours
Monday: 09:00–18:00
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–13:00
Friday: 09:00–18:00
Saturday: 09:00–13:00
Sunday: Closed