VCA Orange County Veterinary Specialists

Thank you so much to Dr. Fein and her amazing team for the care they provided to Nala! Initially I called to get information and received great patient service from Amanda, who provided answers to all the questions I had. When I followed up for more information, Caitlyn also did an amazing job answering all my questions and helped me get the process started to bring in Nala. Upon arrival to the VCA Orange County Veterinary Specialists office I was very kindly greeted and checked-in by Ofelia. Ofelia was amazing and super welcoming after a drive in heavy rain. Very shortly after, Taylor came from the back office to bring Nala, my mom, and myself into a room. Taylor did amazing in regards to taking notes regarding Nala's symptoms to provide to Dr. Fein. Taylor patiently heard my summary, asked questions to clarify, and answered all the questions I had before moving on to take Nala to the back office to check vitals and get an abdominal ultra sound. A few minutes after I had finished filling out the new patient paper work while waiting for Nala, Dr. Fein came in to explain her observation and analysis of Nala's medical history and her current examination. Thank you for taking care of Nala, VCA Orange County Veterinary Specialists!

This is an outstanding clinic and hospital. Dr McDooling is wonderful. They took such good care of our little dog when he need medical assistance. I recommend this clinic to anyone who needs first-rate veterinary care for their pets.

My Abby, 14.5 pup, got very sick. Called and they brought us right in. The staff, techs and Vets were very kind, respectful, professional to me and my Abby. Also, the facility was impeccable. We tried some medications and IV and went home. The next day she wasn't better, it was time for her to go to forever sleep. We came back and again, they were all very empathetic and created a peaceful environment for Abby and me. They did not rush me and gave me time to say goodbye. Abby was right where she needed to be as she passed, in my arms. I am very grateful for them for being there for me at this most difficult and sad time. Thank you VCA team

Do not bring your pet here if you want kind, knowledgeable service. The front looks nice and welcoming but that doesn't equal the care we got with our dog. They basically sedated him, to examine what looked like a mass. He wasn't examined but they tried to make him go poop outside which was interesting because that’s the reason we took him because he couldn’t , said it was impacted, gave meds and sent us home. And charged a ridiculously amount of money. When we called this morning the rude lady answering the phone said she would be charged again although our dog didn't get an exam last night. They just drugged him and sent us on our way. We are now at another hospital, and they immediately looked at him, without drugging him and found the problem. What??? Insane! Our dog suffered at the hands of this incompetent place. Please, if you love your pet, stay clear!!!!

Dr. McDooling and all staff are excellent, knowledgeable, and compassionate. They submit claims to my pet insurance which is so helpful. Dr . McDooling and Dr. Federacchi cared for my sick Poodle throughout her illness and I am forever grateful.

No sense of urgency. What costs 250 in Colorado I was estimated 664.00.. before filling out any paperwork they took my dog to the back assuming they would get started immediately since it’s time sensitive for a dog to regurgitate also I had called and let them know… some time goes by I’m in there thinking that has already started… no.. doctor came in to the room once to tell me the plan - okay I authorized verbally I agreed, they’ll get started NOW I thought… wrong now a nurse comes in to ask me questions I ALREADY had filled out on the prior paper work and I ask her what my dogs update and she says they still haven’t started mind you it’s been about 10 mins now.. I tell her we’re just wasting time she says we need authorization I said I already gave it filled out paper work and signed and verbally agreed and she says that’s not for authorization smh.. Then you have a sign about rude/ aggressive people with nurses like that absolutely. No sense of urgency. Absolutely grateful for the doctor but this staff needs to be more empathetic and have some sense of urgency!!!!

I am so impressed by VCA in Tustin. Dr. Mcdooling was able to diagnose my dog Leroy for inflammatory bowel disease. The whole staff is so kind and I was able to schedule all of his procedures in a timely manner. They are so knowledgeable and explain treatment and diagnosis in a way that I could understand. Like any medical facility, diagnosis and treatment is pricey. I highly recommend pet insurance. I will never think twice about placing Leroy’s care into VCA. Thank you!!