Sage Veterinary Care

Great Vet. Conservative and so incredibly kind! The staff is incredible as well! We are new patients and we feel right at home here. They are taking new patients (hopefully still) as Reno/Sparks is underserved. Thanks Sage Vet!

The people here are great. When I first took my cat there, the vet suggested I get pet insurance . So I did. A few months later, my cat, Cupcake, needed dental surgery. The insurance company at first refused my claim. Then the Sage staff helped me submit it again and I got paid. You can tell the people at Sage really love animals.

This clinic sold recently and we were never notified that the vets changed. We’ve been taking our dog there for 9 years and his doc left without telling us. Poor way to treat loyal customers:/patients. Good time to find a new clinic.

Staff very friendly, we have never waited past our scheduled time, they answer all our questions. They are very gentle and caring to our pets.

The staff is great with the animals. Unfortunately, not so good with the humans. Understaffed appears to lead to poor and unproductive communication regarding the needs of the pet. I have been a customer since the practice was first opened. Unfortunately, to ensure the needs of the pet are met, I have moved on. Very upset my fur babies will now need to establish care elsewhere. Really love how the staff cares for animals. Hopefully, the understaffed stress issues is resolved and the practice can get it together. Dr. Hess was amazing but I have not seen her recently. The doctor we did see is a "Karen" and maybe should not be customer facing.

I always have a hard time taking my kitty to the vet, it's always a stressful process for her and it can be overwhelming for me as well. Even when I'm overwhelmed and can't think straight the staff is always patient and helpful. They take wonderful care in the work that they do and were gracious when I arrived a bit late to my appointment. Thank you Kelly Malinas for all you do, I'm very appreciative that I have vet I can trust ♡

A Practice in Decline I want to be upfront: I previously gave Sage Veterinary Care 5 stars, and that rating reflected a genuinely excellent practice. This review reflects an entirely different experience under their current operation. My family has two golden retrievers — Koda (1.5 years) and Howie (6.5 years) — and we have experienced repeated scheduling failures over the past several months, including confirmed appointments being rejected after the fact. Today was the final straw. I drove to the clinic, brought my dog in for pre-operative blood work ahead of a scheduled neutering next week, waited while they took him back — and then was told in person that they don’t have enough staff scheduled for his surgery date. No phone call. No message. No heads up of any kind. Just: come in, wait, and oh by the way, we don’t know when we can reschedule you. That is completely unacceptable. This information was known before my appointment. A 30-second phone call would have saved the trip, the wait, and the stress on my dog. Instead, the burden was placed entirely on us to show up and find out in person. This is a pattern with this practice since their previous veterinarians left. We have been rejected for scheduled appointments multiple times across both dogs. The communication failures are consistent and the operational instability is real. We are done. Both dogs are moving to a new provider effective today. I genuinely hope they can turn things around, but I cannot in good conscience recommend Sage Veterinary Care in their current state and for the safety of our dogs.