Lenity Vet Specialists + Emergency Care

I'm writing this review 20 months after Dr. Carlson performed shoulder surgery on my then-11-year-old Italian greyhound. For several months she had been intermittently limping on her right forelimb, seriously curtailing her mobility and causing the whole family to spend most of our time in a single room with no furniture. After seeing the MRI, Dr. Carlson explained the proposed surgery very clearly, taking time to answer all our questions (and there were many!) It was clear this was an unusual injury and a somewhat uncommon surgery, but thankfully Dr. Carlson is an expert who can perform not just the everyday procedures but the rarer ones, too. Throughout Elfie's surgery and recovery, everyone at Lenity was so warm and caring. They clearly connect in a very meaningful way with all their patients (and their fretful parents). I always knew Elfie was in exceptionally good hands. Dr. Carlson predicted a complete recovery and that is exactly what happened! Now, at over 12-and-a-half years old, Elfie is more active than ever. Before her injury she was lukewarm on leisure walks unless the weather was perfect. Now she is raring to go three times a day. Usually I have to speed-walk or jog along behind her and she puts in an average of two miles a day. It felt like a miracle to us and we are grateful every single day. I can't recommend Lenity highly enough!

Huge shout-out to Lisa and Kara! They were both wonderful and put me at ease during a very stressful time for me and my family. Our family dog was very ill and we took her immediately to Lenity, where she was received with kindness, grace, and the utmost care. Our dog's care was fast and thorough, and the Lenity Team communicated our puppy's progress as she improved. Thanks to them, our family dog is back to being her happy self and is on the path to recovery. If any veterinary issues come up in our household again, we are choosing Lenity first. PS: If I could give them more than five stars, I would!

Lenity Pet Hospital saved my dog Rudy after he was hit by a car. Rudy had a broken hip in two places and he underwent surgery. He received great care during his stay at Lenity, and his recovery seems to be a very speedy process. Lenity is a great hospital, and the people who work there are very skilled, caring, and professional. I cannot express my gratitude strongly enough. Thank you Lenity!

At 3AM this Lenity group came alive to treat my toy poodle who was flying out of town in 4 hours. They were friendly and professional. The vet gave me options and explained fully what he was giving GG to re-hydrate and stop the vomiting. We made the 5 hour trip home without issues. I received a call from them a few days later to ask how GG was doing. They also told me that they were sending me a check as they had made an error in payment. So they are also honest! Good people, good vet. I thank them for their expertise so early in the morning.

Lenity is honestly one of the best Emergency Vets we’ve ever been to. We went recent for our dog Bruno who eat an unknown amount of fertilizer and Lenity works with Poison Control to ensure proper care is done. They don’t gouge your pockets and aren’t pushy with treatment if aren’t able to afford everything. Staff is LOVELY and the environment in the office eases all nerves. Truly thank you Lenity for taking care of Bruno!

Where Paw Babies Are Treated Like Family and Pawents Are Truly Understood – A Grateful Tribute to Lenity Vet Specialists + Emergency Care ⸻ From the moment we first stepped into Lenity Vet Specialists + Emergency Care at 257 N Amphlett Blvd, San Mateo, we knew we had found something rare—a place where empathy, compassion, and professional excellence come together to create a sanctuary for both paw babies and pawents alike. Our journey with Lenity began in 2021, during one of the scariest moments we’ve experienced as pet parents. Our beloved Gizmo, a golden retriever who is more than just a dog to us—he’s family—had developed a mass on his cranium that required immediate attention and surgical removal. Understandably, we were terrified. But the moment we walked in, we were greeted by front desk staff who didn’t just check us in—they saw us. Their intentional listening, calm voices, and gentle presence made a world of difference to our trembling hearts. They treated us like family and Gizmo like the precious soul he is. The veterinary technicians were just as extraordinary—careful, clear in communication, and so wonderfully attuned to Gizmo’s comfort. Every touch was gentle, every word reassuring. And the veterinarian—whose name I wish we had written down—was the very definition of compassion combined with skill. She walked us through the diagnosis, offered a solutions-based care plan, and even personally advocated in communication with our pet insurance provider to help reduce the financial burden on our family. It wasn’t just medical care—it was healing, in every sense of the word. Fast forward to 2025, and we returned with Gizmo again—this time for the treatment of three painful hot spots. Once again, Lenity rose to the occasion with grace and urgency. Their flexibility in scheduling, their awareness of Gizmo’s unique needs, and their ever-present willingness to accommodate us as a family showed us that this wasn’t just a one-time act of kindness. It’s their standard of care. What sets Lenity Vet Specialists + Emergency Care apart is not just their medical expertise—it’s the humanity behind it. They listen. They care. They act with purpose. And they do it all while making sure that pawents are never left out of the loop and paw babies are never left in distress. We cannot thank the front desk staff, the vet techs, and the vets enough for being everything we needed in our moments of fear, hope, and healing. Because of you, Gizmo is thriving—and so are we. From our whole family: Thank you for making Lenity not just a clinic, but a place of trust, tenderness, and true care. With deep appreciation, The Solis Family & Gizmo 🐾

Exceptional care for our little Kobe during an emergency, we couldn’t be more grateful! We brought our beloved Yorkshire Terrier, Kobe, in yesterday morning for emergency surgery after an accident, and the entire team at Lenity Vet Specialists & Emergency Care went above and beyond in every way. Dr. Kim Carlson is an incredibly skilled surgeon with such a gentle, caring touch. She performed Kobe’s emergency surgery and explained everything so clearly, making us feel completely at ease during what was a very stressful and scary time. Her expertise and precision are outstanding, and you can truly tell how much she loves her patients. Kobe received the best possible surgical care from her. Dr. Tye was equally wonderful — kind, sweet, and so attentive. She took the time afterward to give us thoughtful advice and answer all our questions with patience and compassion, making sure we understood every step of Kobe’s recovery. A huge thank you also goes to Maria at the front desk. She was warm, welcoming, and provided excellent customer service from the very first moment we walked in. Her helpfulness and positive energy really set the tone for the whole visit. Everyone we interacted with was so nice, caring, gentle, and detailed in their explanations. The pricing was very fair and transparent, especially for the high level of specialty emergency and surgical care we received. We felt truly supported and never rushed. If your pet needs specialized surgical care or emergency treatment, I can’t recommend Lenity highly enough. They treated Kobe (and us) like family. Thank you, Dr. Carlson, Dr. Tye, Maria, and the whole team — you made a terrifying situation so much better, and we are so grateful Kobe is in good hands!