Vetco Total Care
📍 Cat veterinarians in San Jose
Vetco Total Care in San Jose offers a comprehensive approach to pet healthcare, blending efficiency with attentive service. Their team is known for creating a calming environment, particularly beneficial for first-time visitors or anxious pets. The clinic emphasizes clear communication, ensuring pet owners feel informed and supported throughout their visit.
With a focus on quick yet thorough care, Vetco Total Care balances accessibility with professionalism. While some experiences highlight exceptional gentle handling and personalized attention, others note variability in appointment coordination. Their services, including wellness programs, aim to provide value, though individual experiences may differ.
Features and services of Vetco Total Care
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Appointments recommended
Vetco Total Care is in position 32 out of 53 in Cat Veterinarians in San Jose
Customer Reviews
Vetco Total Care has a rating of 4.2 out of 5 based on over 169 reviews on Google
Staff was very pleasant and accommodating from the minute we entered! This was our first time coming in for vet care. Leo was very anxious and was vocal about it! Sabrina was great with him! She was very gentle and her calming presence was felt by all of us especially Leo! She answered all my follow up questions! Dr K. was great too, quick but efficient! Hopefully Leo doesn’t have to come back for anything but if needed we would definitely return to this Vetco! Amazing staff!!!
This was my dogs first time here (theres a coupon for a free first office visit) and I would absolutely recommend them. The receptionist, vet, and vet tech were extremely helpful. The care we received was super quick and not overly expensive. My dog was a little nervous and they handled her perfectly.
Trying to get my cat neutered. Can't say much about Petco, but the Vetco Total care has pretty crappy customer service. They don't take/return any phone calls for appointments. They recently rescheduled neutering appt to 3 weeks without telling me why. The initial consult appt was $100, which was NEVER mentioned when scheduling the 1st appointment (which was also rescheduled, they called this time but gave me a BS reason). I guess the only reason this store remains in business is pet food sales, otherwise this place should be out-of-business with they way they treat their vet customers.
We had such a wonderful experience with Danielle during our kitty’s very first check-up. She was incredibly kind and gentle, which helped put both us and our kitten at ease. Danielle answered all of our questions thoroughly and made sure we knew exactly who would be helping us next. Her attention to detail and warm demeanor made the visit smooth and reassuring. We’re so grateful for her care and professionalism! Even after having some vaccines and a blood draw, our Kiko left in good spirits and has been resting up after her visit. Thankful to the entire team who took care of her today!
Vetco has been a wonderful place for my dogs and their health needs. I can often get appointments fairly quickly, everyone is so accommodating, has called if there’s been cancellations, the vital premier program is wonderful, the benefits far outweigh the minor cost.
The veterinarian Dr Behrouz was not able to handle my dog at all. The assistant, on the other hand, was kind, gave him confidence, petted him, and even checked his ears. The doctor didn’t even attempt to listen to his heart. His behavior showed fear toward my dog, and I’m sure my dog could sense that attitude. I don’t understand how someone can work as a veterinarian if they are afraid of large dogs. My dog is very friendly and has never shown aggression toward people.
Danielle is very friendly and takes her time to make my dog comfortable. She was very clear going over everything about our visit as well. We are always very happy with our care!
Information about Vetco Total Care
Address
Vetco Total Care is located at 5650 Cottle Rd Ste 30, San Jose, CA 95123, United States
Phone
The phone number of Vetco Total Care is +1 669-279-5242
Website
The website of Vetco Total Care is: stores.petco.com/ca/san-jose/vet-hospital-sanjose-ca-1345.html
Business Hours
Monday: Closed
Tuesday: 09:00–18:00
Wednesday: 09:00–18:00
Thursday: 09:00–18:00
Friday: 09:00–18:00
Saturday: 09:00–18:00
Sunday: Closed
Contact Vetco Total Care
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