Mesa Grande Animal Clinic

Shannon at the front desk is amazing!! I called to ask simple questions regarding vaccines. She was personable, providing me information inside and outside of the clinic due to my pressing need prior to our trip to Hawaii. She even gave helpful tips regarding the trip, as she had time to converse. She maintained professionalism and kindness in a way that I have not experienced in several years. Her customer service is what every business needs to thrive. Weirdly, I want to take my dogs to the vet, even though they have not been to see one in their short life span. What Shannon did was collaborative, and I will strictly go to this vet clinic for any of my doggies needs. She gave kindness, and built trust!! Thanks Shannon!!!

Five stars is not enough. Mesa Grande Animal Clinic in Rio Rancho is the best veterinary clinics I have ever experienced. From the moment you walk in, you can tell this place operates differently. The front desk staff are warm, welcoming, and genuinely kind, not just polite, but truly caring. They remember you, they remember your pet, and they treat you like family rather than just another appointment on the schedule. The doctor is absolutely amazing. He is an angel of a human being. Treated my dog like if it was his. What really sets Mesa Grande Animal Clinic apart is their compassion. It is rare to find a clinic where trust comes so easily, but Mesa Grande has earned it completely. If you are in Rio Rancho and want the absolute best care for your pet, this is the place to go. I would not trust my dog with anyone else.

Dr. Hall and his team are wonderful. We’ve been bringing our pets here for several years and have had consistently positive experiences. They are kind, compassionate, and always so helpful.

Wonderful staff. staff on the initial phone call was extremely courteous and helpful. was lucky enough to get a same day appt. Took my skittish cat in and they handled him so amazing. No unnecessary testing or any push to have xrays or cat scans or overnight stays. Didn't get the feeling they were out to bill for all they could, rather just do what's needed at this time to see if it helps him. Price was extremely reasonable, everything was explained perfectly. My cat won't speak to me for a week or better, but at least I know he's gonna be better.

Mesa Grande has been the best animal clinic I've taken my dogs to by FAR. They're always so informative, have exactly what I'm looking for, and are very passionate about the animals! They've memorized my dogs by name as soon as I walk in, and it's been the only place my dogs don't get completely terrified. This is the only place I truly feel safe and comfortable knowing exactly what the clinic is doing to my dogs.

Very pleased with the reception and service for my geriatric cat. I contacted Sherry from the East Coast before I relocated to NM. She was very friendly and helpful. The vet tech got us into a room quickly and the vet was efficient. The price was a nice surprise! Hundreds less than what i was paying in Northern Virginia.

Went here when my cat had a fang break off and the staff couldn't have been more professional, friendly or personable. I have never had such a positive experience with a vet before and I am over the moon. Appointment was for 9:45 and we were in and out in a half hour. The price was pretty fantastic too!