Hilliard Veterinary Hospital

📍 Cat veterinarians in Richmond

6.1

Hilliard Veterinary Hospital in Richmond offers a range of services for cats, with a notable emphasis on patient care and affordable pricing for most clients. The staff, including Rosey and Tammy, are praised for their patience and nurturing approach, making it an excellent choice for anxious pets. Many customers appreciate the personalized attention and the ability to work around their schedules.

However, some visitors have expressed concerns about the cost transparency and pricing structure, which can vary significantly. While the overall experience is generally positive, potential visitors should be aware of the potential for higher costs and the need for clear communication regarding fees. The hospital's commitment to pet wellness is evident, but it's advisable to confirm pricing details in advance.

Features and services of Hilliard Veterinary Hospital

Accessibility
  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
Amenities
  • Toilet
Planning
  • Appointment required
  • Appointments recommended
Parking
  • Free parking lot
  • On-site parking

Hilliard Veterinary Hospital is in position 29 out of 38 in Cat Veterinarians in Richmond

Customer Reviews

★★★★★
★★★★★

Hilliard Veterinary Hospital has a rating of 4.7 out of 5 based on over 146 reviews on Google

Phawn

I’m very disappointed with this vet’s pricing. A non-emergency visit is now $110, with staff quoting up to $130 when asked—more than many emergency pet hospitals charge. What’s more concerning is the lack of transparency. My first visit was $65, and now the base fee has nearly doubled with no clear explanation. When I asked what the price is based on, I was told it’s simply whatever the doctor decides, not the situation. They also quoted $310 for a single blood test. I checked with another local vet (Locke Taylor), and the same test costs $160. That kind of difference makes it feel like costs are being inflated well beyond industry norms. If you have pet insurance, be cautious—these prices may not be covered if they exceed standard rates. And if comparable or better care is available elsewhere for significantly less, it’s hard to justify paying double here. As for the vet herself, while I don’t want to speak negatively, I didn’t feel she was leading the appointment. I felt I had to guide the visit, and she didn’t seem fully present during the conversation. Overall, if you’re comfortable paying significantly more, dealing with inconsistent pricing, and not knowing the base cost of a visit in advance, this may be the place for you. Otherwise, expect to spend $200+ per visit or perhaps consider looking elsewhere.

Phawn ☆ 2/5
Jessica Williams

My cat Logan gets very anxious and upset when he has to go to the vet. It happens with some animals especially with rescues which is what Logan is. I was struggling to find a good vet that would take the time and care with my kitty and now I have found the best one. Rosey and Tammy are incredibly patient and nurturing with the animals. I know my cat is in great hands at Hillard Vet Hospital!

Jessica Williams ☆ 5/5
Jessica Holder

Hilliard Veterinary Hospital was AMAZING! My cat is very anxious, and doesn’t take well to new people. Another vet turned her away. Said if she wasn’t on gabapentin to calm her down, they wouldn’t see her. Not Hilliard Veterinary Hospital! They took my sweet Millie on without a problem! The ladies at Hilliard took my cat in, loved her, and took care of her as their own! They made her as comfortable as they could! They actually took time with her. I have found Millie’s Home Vet! She will go no where else!

Jessica Holder ☆ 5/5
Tyler Molen

Rosey is the best, they always work with our schedule, and treat our pets like they're theirs, we really appreciate that, and I believe Sasha and Rui do as well!!!!

Tyler Molen ☆ 5/5
Priscilla Mcknight

I have been taking my two dogs here since they were 12 weeks old they both turned 10 this year, Dr. Lewis and her staff are wonderful they care about the health n wellbeing of your pet they aren’t Corporate owned, they don’t recommend unnecessary test, my Yorkie Sophie gets extremely stressed when she gets boarded ,one year her Dr. Lewis sent her tech next door to boarders brought Sophie over to checked her out n called us to reassure us Sophie was ok we were on vacation for a week. Also I the prices are fair n reasonable

Priscilla Mcknight ☆ 5/5
Melanie Hopkins

Took my cat Lana there yesterday for the first time and the staff was so friendly and down to earth. You can tell they truly care about animals. My cat is usually ten times more stressed at the vet but she seemed the calmest I’ve ever seen her at Hilliard. The services are very affordable and I didn’t have to wait a long time. I am super happy with our experience there and will definitely make this her permanent vet!

Melanie Hopkins ☆ 5/5
Heather Rdomnai

I've brought a few different animals here and each time just wasn't a good experience. They've misdiagnosed multiple animals of mine, paid an exam fee for them to try to tell me the tapeworms I saw coming out my cat were dead worms and the revolution was pushing them out (which was wrong), tried to give another cat an injection of benadryl before giving her the booster to a vaccine she had an allergic reaction to that almost killed her, then went completely against what I brought another cat in for and then wanted to charge me another exam fee to look at the same cat for the same problem they charged me 200 dollars for previously and never even fixed in the first place. All 3 cats had to be taken to another vet to get their issues taken care of. Horrible place, horrible money hungry staff. ...I don't use my real last name on the internet due to a situation I had happen but yes, this is the right vet because I saw Dr. Lewis each time.

Heather Rdomnai ☆ 1/5

Information about Hilliard Veterinary Hospital

Address

Hilliard Veterinary Hospital is located at 3008 Hilliard Rd, Richmond, VA 23228, United States

Phone

The phone number of Hilliard Veterinary Hospital is +1 804-262-7001

Website

The website of Hilliard Veterinary Hospital is: hilliardveterinaryhospital.com

Business Hours

Monday: 08:30–18:00
Tuesday: 08:30–18:00
Wednesday: Closed
Thursday: 08:30–18:00
Friday: 08:30–18:00
Saturday: 08:30–12:00
Sunday: Closed

Contact Hilliard Veterinary Hospital

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