VCA Raleigh Hills Animal Hospital

Worse expérience ever. The vet refuse to give me an antibiotic for my cat who has blood on her urine and was completely fine otherwise. Instead he told me that my cat was " A DIVA " and brought me back home with a définition of " idiopatic cyst " of course I paid for urinary analysis. The day after he call me again telling me that " ho yes there is plenty of bacteria so to provide antibiotics it will be 400$ for a culture. " but as mentionned to him, I am now in an other city, my cat is now being for 3 days with blood on her urine and no solution from them. Hopefully I went to the emergency to Bridgeton Veterinary and they did an amazing job. They understood that I was running out of time, that I knew my cat and they were able to prescribe the appropriate antibiotic. They did not insult me or my cat, they did not send me back home with no solution. They did not make me waste my time and my money. I do strongly recommand then and I do strongly recommand you to avoid the vet I saw yesterday.

In the last several months, I've had to spend a lot more time here than I would prefer, dealing with my cat's health issues. The only thing that has made that process bearable is how excellent the staff has been. From the vets to the techs to the front desk staff, everyone here has been dedicated, kind, passionate, and professional. They have made a very difficult process so much easier, and I'm so grateful to them for it.

Holy cow this place is amazing. Having little experience with vets, I wasn’t sure what to expect. I was just shy of looking up how much I could sell my 22 year old son for. But the team here was not only friendly (Nolan was so polite and calming), but also knowledgeable and beyond fair. I went home with both my cat and my son!! They helped me help my baby who has been struggling. We’re fortunate enough that there seems to be an easy solution and I am so relieved. Dr Tiau and the hospital manager (I’m so sorry I didn’t get your name) were amazing. I can’t say enough positive things about our experience here. Thank you for all of the help you provided, not just for Piper, but for me too.

Our German Shepherd puppy has been coming here and Rebecca has been fantastic with him. He is an energetic dog, and the staff at VCA Raleigh Hills know exactly how to handle him. They are knowledgeable and have answered all of our questions, and given us some great recommendations. Bandit and his people are thankful. 🐾

Extremely knowledgeable staff, very sweet and polite and personable. They really take a lot of time to explain how your pets condition is and what needs to be done if anything. Their Wellness Plan is the only plan I have found that covers dental!

Unfortunately, we are frequent visitors to this vet clinic. Fortunately, the staff is very helpful, accommodating, and friendly and we absolutely love our vet, Dr. Grubb. We are so thankful to have VCA's support in the care of our puppies, from the routine stuff to the really hard stuff.

It appears that there may have been some turnover at this location. However, the staff were incredibly kind. I showed up for my appointment and had the wrong week and they checked with the team to be able to fit me in, as I had an urgent need for my cats. This is the first time that I met with the vet that was on staff. He brought up information that no other vet had brought up before such as: oral hygiene and weight. My cats did not seem to enjoy the process and they mentioned that it could be due to the fact that the vet tech had not washed her hands in between seeing patients. Everyone makes mistakes but this could have serious consequences.