ACCESS Specialty Animal Hospital – Pasadena

I am so happy I brought my cat here. My cat started in the emergency department with an ultrasound that showed he had ureter stones— he ended up being moved to Internal Medicine and was hospitalized for two days. I couldn’t get anyone at other animal hospitals to see him right away since he was still urinating but he did have stones! And he already has other medical issues like CKD so I wanted to be cautious. ACCESS was amazing and we caught the stones before they got too advanced. Still managing at home but I have had the best experience with Dr. Qiu in the internal medicine department and all the incredible staff. You can tell they care so much and they have been the best guidance during this time! I also got refunded a lot of $ when they didn’t end up needing to do all the tests they originally quoted me for. They aren’t going to rip you off, they truly give you the best care. THANK YOU ACCESS! <3

I don’t know what miserable person gave this hospital a bad rating and almost made me believe they would be no good for care but let me tell you , they are very caring and a wonderful staff. My puppy was nearly dying and a wonderful Dr. saved her life and I’m super grateful for that. They cared for my Bell and I still have a bit of worry on the back of my mind of her health in the future but I have no concern that the staff didn’t do anything for her. They went above and beyond to care for her. She grew a bit of a belly ( a healthy belly ) . I learned lately that when you are kind to people that work hard , trust me they will be kind right back but sometimes when you come off aggressive or depends how you approach staff , they have the right to defend themselves and stand their ground because at the end of the day , their job is not easy. Give kindness and you shall receive kindness back. It doesn’t work with a one way story. I’m very satisfied with this hospital and you should not worry about a thing about them. I also learned they have visiting hours with you pet and that is wonderful. Thank you to all for caring for my baby Bell. May God bless each and one of you for success in life and the best .

We are grateful for each and every individual, from those at the front desk to Dr. De Armond to Johanna to the vet techs and supporting staff. Our dog's CCL tear was stressful for both him and us; but there was not an iota of added worry when it came to the quality of care he would receive. Keep up the attentive, compassionate, and efficient work!

The entire team was very kind and responsive to our needs and very much helped us deal with our concerns. Especially grateful for Dr. Cole, Dr. Bradley and Dr. Liles. The entire Staff was very courteous and efficient in diagnosing Orry's condition. Dr Liles gave us the details of Orry's condition minutes after our arrival and also gave us the confidence that he will he taken care of throughout the night. I then got a call the next morning from Dr Bradley who updated me about Orry's condition and continued care plan. We met with Dr Cole and team later that day who gave us a comprehensive presentation of Orry's current condition and options for future treatment. In our moment of anxiety, Dr Cole and team gave us the confidence that, moving forward, Orry will be under the best of care and outlined, in detail, the options for Orry. We are very grateful.

Finding ACCESS four years ago was the best thing to come out of a hard circumstance. Any time we had to come in we felt safe and secure that our girl was in the best hands possible. She specifically was a patient of Dr. Cole, in Cardiology, and we could not have been luckier. He made us and our nervous pup feel at ease. He is so knowledgeable and was always easy to reach and fast to respond to even our smallest questions. We have and will continue to recommend ACCESS Pasadena to everyone with a fury friend. This will be a place we will come to in a hurry for as long as they are here!

Dr Garrity and all the staff were amazing, phenomenally exceptional, professional, comforting and profoundly compassionate. I called about my cat, Pepe, with a troubling condition and they arranged for a CT scan and biopsy the next day. We spent the day in anticipation but I was kept abreast of his condition and their concerns throughout the experience. I am a physician myself in Neurology, I can’t say I’ve seen or experienced better bedside manner in my time and I definitely recommend them. Thank you all again, it might be bad but I was given some hope and Pepe is sleeping gently next to me better than we brought him in. Thank you

Having a pet is a huge responsibility, and when emergencies happen, you want to know you have a trustworthy place to go. ACCESS Pasadena Specialty Animal Hospital has been that place for me. They’re open 24 hours a day, every single day, which is incredibly reassuring — especially when something happens late at night or on a holiday. The convenience of knowing your pet can get immediate, high-quality care at any hour is priceless. ACCESS offers almost every specialty service you could think of under one roof: • Emergency and critical care • Internal medicine • Surgery (routine to complex) • Cardiology • Neurology • Oncology • Advanced imaging and diagnostics • And a full team of specialists who handle cases most regular vets can’t This is why so many people come here — when your pet needs serious, advanced, or urgent care, this hospital has the team, the equipment, and the expertise to actually solve the problem. The staff and doctors are outstanding. You can tell they truly know their craft and care deeply about every animal that comes through the door. They explain everything clearly, stay calm in stressful situations, and treat both pets and owners with compassion and professionalism. Now, it is expensive — and that’s important to be realistic about. Specialty and emergency care anywhere will add up fast, and a facility of this level isn’t cheap. Honestly, having pet health insurance is a must if you want peace of mind. When the unexpected happens, insurance makes the difference between stress and relief, because the costs for advanced treatment can be significant. That said, ACCESS delivers top-tier, state-of-the-art care, and you’re paying for a level of skill, technology, and availability that few places offer. For anyone who wants the best possible outcome for their pet, especially in an emergency, ACCESS Pasadena is absolutely worth it. Highly recommended — this hospital is a lifesaver. 🐾