Waterford Lakes Animal Hospital

First time visit for our 16 month small dog that was re-homed to us. Christian, the vet tech, was very thorough and explained everything slowly. He made sure I understood what he explained, and answered my many questions. Dr. Ric was very friendly and well informed. He, too, answered my questions and gave a very thorough exam. The front desk personnel was friendly and helpful. We are very satisfied with this office. They will be our new veterinarians!

I went in to Waterford Lakes Animal Hospital for an emergency visit with my 14F blue nose. What was a very sad and hard day was made much lighter by the staff. Dr. Gina in particular, as well as the technicians that aided us, were very patient, well spoken and had an amazing bedside manner. Between drop off and pickup I took up about four hours of their time and they remained patient and humble during the entire experience. They came up with plan options as well as respected my thoughts and opinions based on what was chosen. When Dr. Gina would enter the room, she would immediately lower herself to the floor to be on my and my pets level- a small act of respect and humility that I will never forget. When Hope passed, they also sent a hand written card to express their condolences which was extremely thoughtful and unexpected given this was Hope’s first and only time at this clinic. Safe to say, we would absolutely recommend this clinic, and Dr. Gina in particular.

I took my cat here after East Orange Animal Hospital was completely booked for an ingrown nail. Pretty quick to get in and out too. Dr. Cox was great. Quick work. Cassandra was amazing.

Dr. Cox has cared for my Cocker Spaniel since he was just two months old, and I couldn't be more grateful. She's an excellent professional, always attentive and caring toward my little dog. I also want to give a shout-out to all the assistants and staff at the vet, who are equally kind and dedicated. I feel very satisfied and at peace trusting my pet's health in her hands.

The crew here is always fantastic. The times I’ve had to come. They’re very caring, efficient and professional. I recommend them 100% and my dog Solomon loves them. Jennifer was great so was the other tech and the female vet. I recommend 100% in the event of an emergency. It’s worth the drive and the expense is not that bad.

Stool sample requested for a first visit? Blood work for an ear infection? The medication we have been giving our Chihuahua for years is suddenly the wrong dosage too?? Don’t trust these people. They are looking to make a profit on you. $25 medication at my last vet is over $100 for half the amount. Can’t say prices changed, because I called them afterwards to confirm it was still the same price. I will just make the 2 hour drive to my old vet… this place is a scam… Also, it seems they don’t mind sharing confidential information about their clients online…

Before departing from South Florida I had asked my vet for an Orlando recommendation. This was it! We just recently had our first visit there and it was very clean and welcoming. We arrived for our appt early and were in and out in an hour. I was a bit embarrassed that my dog decided to relieve himself in the waiting room, but they handled it with stride. The doctor and nurses and techs and front desk staff were all very pleasant. They offer discounts once in a while which was a nice help for the bill. Right before leaving, they sent us with a little doggy goody bags filled with poop bags and treats and some information regarding pet meds, insurance, and about the shots my dog has just gotten. I definitely recommend this place for all of your pet needs!