VEG ER for Pets

I have been meaning to leave a review and it’s kept putting it off and here. We are almost a year later, and I really needed to write some words for the people who work at this clinic. I have so much admiration and respect for each and everyone of you, What you do I can’t put into words but tell you how I feel when you saved my puppies life the day I come in with him facing a horrible condition. His name is Frankie. He’s a dachshund Terrier mix, he was barely 7 weeks old at the time. I’ve only had them home with me for only two days when I noticed something terribly wrong with him. The Veterinarian and all the technicians were so kind, Helping Frankie to give him the best care He needed. They were with me in every step of the Journey to get him well again. This is far Emergency vet veterinary clinic I’ve ever been to In my 22 years off having dogs live with me. I thank you from the bottom of my heart for Saving Frankie, he is a handful, but I love every minute of it. He has a strong, hilarious yet. Independent personality that I absolutely love. He’s quite spicy lol Extremely intelligent, he knows Every toy by its name And he lost watching TV lol I really need to come by and bring him up there to let y’all see how great He’s about to be one year old on May 6th Again, thank you so much To help people with their pet pets And saving lives .., 🫶🏼🌷🙌🏼✨

Last week we had the worst day of our lives, with our sweet dog Lorelei becoming suddenly very weak and sick. She was 13 so we were not sure if this was her time, or a treatable illness. We called at 4am and the doctor answered and gave us compassionate guidance on what our options were. We brought her in at 5am and she was seen by the doctor immediately. The doctor and the rest of the staff were so kind and gentle with her as well as making sure we were ok, giving us water and tissues. They were thoughtful about what exams to perform without causing her distress and they were so incredibly careful with how they presented the worst news to us. It was Lorelei’s time. They gave us options for how to proceed and gave us time to think it over. They gave us a calm, quiet, private room to spend our final moments with her. When the doctor came to help ease Lor’s suffering, she treated our sweet girl like family. As terrible as that day was, we’ll never forget the kindness and empathy we received from the team at VEG. They even coordinated getting us paw and nose prints of her to keep as mementos and the entire staff signed a personalized condolences card. You all are amazing at what you do and we appreciate how you helped make this process a little easier on these grieving pet parents. Thank you so much.

Memorial Day weekend our goat, Pretty was having a difficult labor. Our regular Vet clinic was not open, so we called the VEG_ER. From the team member who answered our call to the Dr and his assistants, the service was A+. The communication between the team members was excellent. Everyone appeared to be enjoying their work, as every position is important. Once they had an IV in Pretty I was able to sit next to Pretty and comfort her, which made a difference (they didn't put her in a cage). Dr. Hiddink, Brittney and other team members took care of Pretty when I brought her in around 3 pm Monday. When I picked up Pretty at 5 am Tuesday, there was Dr. Mac, and other wonderful team members. The Vets follow up with phone calls, and are genuine!

We had to bring our 8 yo German shepherd in because she was having a seizure our vet couldn't stop. As soon as we walked in, they were so professional! The best part though, was we never had to leave our girl's side. While they worked on her, we were encouraged to stay right there and keep loving on her. When the time came, we made the decision to end our girls suffering and everything was so well though out. We were able to say our goodbyes in a private room with all the tissues we could need! My husband had to go home to pick up our son and they worked with us to keep our girl calm & comfortable until we were all together. I am pretty sure Leah is part angel. She took so much time w us, making sure we had everything we needed and that we had enough time to say goodbye. I wish we never had to use them but since we did, I couldn't have asked for a kinder more compassionate crew. And for the part no one wants to talk about, they did a great job of explaining in detail, our options, the cost for each, and the prognosis. Dr Huff answered every question we could come up with and we changed our plan of care 3 times. He showed nothing but empathy and understanding. I hope you never have to use VEG but if you do, it's top notch.

Dr. Rhodes is an excellent vet and did a really great job. Her confidence during this difficult procedure really helped ease my mind and heart during an extremely stressful event. Really all the staff that night were wonderful, professional, and kind. I loved that I was able to be with my dog the entire time and never felt like I was in the way.

My service dog was kicked in the head by a horse. They reassured me that they would do everything possible to make him comfortable and they did! They let me stay beside Rudy through out the visit . I would drive 2 hours again if need to just to take Rudy back.

Everyone was very empathetic and compassionate with my old man who is terminaly ill with cancer. They listened to what my overall issues were current health issues with him and obliged my request to have blood work and ultrasound of stomach to rule out internal bleeding. Dr Logan explained all results, medications to alleviate current GI health concerns and advised what to watch out for in future to indicate internal bleeding. Thoroughly impressed with observing how the staff works as a team with my guy and with every new patient who walked through door while we were there. Interesting open concept that you would think would be chaotic but actually was quite calm even though there were +4-6 patients in the area. Noticed they did have private rooms people were utilizing so that is available too if you preferred that option. Pricing was appropriate and not inflated with unnecessary test. The two things I wanted were appropriately priced for the procedure. The BEST thing was I was in and out in 1 hr 30 min (obviously a depends on your animals situation thing but I was pleasantly surprised). I liked being able to be present through all the testing procedures. Received all records from visit via email to be able to provide to our out-of-state palliative vet. Really appreciate Dr Logan and his staff on Saturday Mar 21st for providing excellent teamwork caring for Freddy. Would recommend and use this ER again if the needed.