Banfield Pet Hospital

I have been coming to Banfield since mid 2000's. A few different locations and everyone has been great, friendly, thorough, and flexible. Especially today at the location on Power and Ray. My dogs were extremely anxious and they changed up the usual plan of dropping off for exam and vaccines and I stayed while they did each of my 3 dogs one at a time. I am so grateful for the patience, time, and flexibility. Thank you to all of those who were working today! (5/17/26)

I have two sweet cats... but very skittish. When I take them in I can hear the ladies talking with them and being very patient. I have no doubt or fears about my babies Gabriel and Ezra not getting the best care and love. ❤️

Stephanie took plenty of time to explain to me what she found and what options I had. She understands that the cost of some tests warranted trying all remedies first. The receptionist was polite as was the vet tech who did our intake and then release instructions.

It was easy to book an appointment online for a Saturday, but it's somewhat like dropping off your pooch to be groomed. They don't tell you online that you're dropping the dog off and the vet will be calling you when it is your turn. I actually don't mind it, since I didn't have to wait, but would have liked to have known up front. I also think that there was less upselling compared to some other local veterinarians. We have been to three different Banfields, and they do differ slightly in in the experiences we had.

Terrible. Understaffed and overbooked. Our cats were left in their travel cases and no access to litter boxes. Routine appointment was 8:15 a.m. finally home by 5:40. Zero communication. This is the 3rd consecutive time and the final time. We're going elsewhere.

The ladies that work at the Power and 202 store are so nice. Very welcoming and nice to my dogs. I never feel like we are just next but like they truly care about my pets and concerns.

I can't thank Shye, Sydney, and Kristi enough for their care of my cat. They really go above and beyond to make sure my cat's needs are met and she stays healthy and happy. Thank you again! Excellent staff at this Banfield.