The Pet Hospitals

We looooove Nikki! She’s so good with my dogs and her grooming skills are amazing! We’ve been to a few places in the past and none of them compared to Nikki, she’s the best groomer in town for goldendoodles! High recommend her if you’re looking for a good groomer who’ll take good care of your dogs.

I brought my cat here yesterday and unfortunately had to say goodbye to him as well. My doctor and her assistant were so kind and compassionate. They gave me as much time as I needed even though it was past closing time. There aren’t any words to express how grateful I am to have received such kindness at the worst moment of my life. I get my chunky boy back sometime this week. Thank you guys for doing a hard job and going above and beyond.

I usually go to the downtown location, but this was my first time visiting the Poplar location due to an emergency reschedule on the same day. To my surprise, the experience at Poplar was excellent! The environment is clean and welcoming, and I especially liked the spacious treatment room with a comfortable long chair and a selection of books. The staff were friendly and helpful, and Dr. Marion Welsh was wonderful—she’s not only sweet and professional but also a true cat lover! She even prepared a bag of treats for my boy and provided me with a detailed health report that I never had before. I’m really impressed and plan to transfer my future appointments to this location!

We saw Dr. Cozzarelli today for at least the third time and she is beyond amazing. I have a high-maintenance lab and Dr. C is so kind, patient, thorough, and calm. She always returns calls and/or keeps me updated on my dog’s progress, etc. We have seen Dr. Bugg on several occasions and she is equally as wonderful. I would highly recommend either!!!

Dr, Cozzarelli and staff are like family! Dr. Cozzarelli is such a talented veterinarian who treats our fur babies like they are her own. She is compassionate, loving, and thoughtful. On the recent passing of our senior boy, she wrote a hand written note letting us know how much the staff loved him and would be missing him too. Thank you to all the dedicated team at The Pet Hospital. We love each of you!

All the staff is friendly and helpful. The ladies at the front desk are always happy to see us. Emily and Dr. Cozzarelli treated my dog in a loving and knowledgeable way. I appreciate that Dr. C said she could give me some diet suggestions since my dog is overweight, but told me she was not going to push it on me. I felt relieved not to have a vet "fat shame" me and my dog. I love the Pet Hospitals!!

My 3-month-old cat hasn’t been eating and has been vomiting, so we brought him here hoping for real care and answers. Instead, the entire visit felt rushed and focused more on upselling than actual concern for his health. We were told the only thing they could do was a basic physical—unless we wanted to immediately jump to $500 worth of X-rays and an ultrasound. We agreed to the physical, but after taking my cat to the back, they returned saying he was "too difficult to handle" and that they couldn’t even examine him without giving him a sedative—another unnecessary charge they tried to push. We declined, as our cat is not aggressive or unmanageable, and it felt like just another way to pad the bill. Their final suggestion was a nausea shot. We agreed and said we would return for X-rays if he didn’t improve. They took him to another room briefly and then sent us straight to checkout, where we were charged for a physical exam and "clinical support," neither of which we truly received. The next day, our cat was still lethargic and not eating, so we went to PetVax. They were compassionate, thorough, and genuinely concerned. When we told them our cat had been given a nausea shot at the previous clinic, they called to confirm what medication he had received. That’s when we learned no shot or medication was ever given. We got charged for walking through the door and no service was actually provided. We will not be returning. Our pets deserve real care—not rushed appointments, deceit, and profit-driven treatment.