Banfield Pet Hospital

From the moment we walked in, we felt like our pet truly mattered. The doctor was knowledgeable, patient, and took the time to explain everything clearly without rushing us. But what really stood out was the entire staff. From the front desk to the technicians, every single person treated us with kindness, professionalism, and genuine care. You can tell this isn’t just a workplace — it’s a team that takes pride in what they do. That kind of culture doesn’t happen by accident. It reflects strong leadership and an administration that sets the tone for excellence and compassion. They made a stressful situation feel manageable and reassuring. We left feeling confident, informed, and grateful. Thank you to the whole team for the care, the warmth, and the pride you show in your work every day. It truly makes a difference.

The folks were amazing kind courteous to me and my furry pets. They went above and beyond to accommodate on the vaccine .

Made me spend 4x as much as the last Banfield doc I used for the exact same issue. On top of that they’re gatekeeping my dogs flea meds to shake me down for more money on a pointless test. Banfield is fine. This location is not.

This is the best vet I have used so far with my Boxer Puppies 🐶 and they are legit for everything thanks so much for always attending to us Banfield pet hospital 🥰🥰

I originally went to Banfield in Oakleaf because my newly rescued 8lb Yorkie accidently ate some of my chocolate chip cookie. I was freaking out. I just took her there on Sept 25th for a full exam, and didn't really know where else to go. Although Banfield does not do emergency services, I at least expected the tech to offer insight on where I could take my dog to seek emergency services. I left with no info other than to call pet poison control, and no direction locally and immediately. My friend with me called Banfield off Monument, because he has great experiences there with his 2 dogs, and it was a completely different scenario. I can't remember the tech's name we spoke with, but she was so super helpful and treated this situation as the emergency it was. She took the time to look up my Wellness plan and informed us that BluePearl Pet ER works with Banfield wellness plans with a one time free emergency consult. This one phone call relaxed me so much because now I had help and a direction to go towards. She was so helpful, that I'm going to schedule all of my appointments at this Banfield in the future, even though this location is 16 miles out of the way. It's worth the extra drive ❤️❤️❤️

My former doggie was Rock!! His life ended with a cancer diagnosis!! He always received excellent medical care,grooming and he was cremated and we have his ashes in a beautiful urn!! We adopted a Whippet male doggie shortly afterwards Rock expired! His name is Smitty and he was 3 months,and had his 1st day earlier this year!! He is a true gift from God and we love him dearly and he returns the love to my husband and l!! Banfield is the best and we would never take Smitty to any other vetanarian facility!! Thanks to all Employees of Banfield!! Barbara and Joseph Delifus.

My cat had me in a panic so I booked an appointment with Banfield Pet Hospital and I appreciate Lisa who works at the location on Monument in Jacksonville FL. She did a fantastic job of helping me and eased my mind.