Emergency Veterinary Service of Iowa City

I was passing through from Ohio and one of my dogs went lame. Emily gave me great advice. I was upset because this road trip was a redo. When we tried this a month ago, my dog Thor had a stroke. We had to return home and have him put down. Thankfully it wasn’t anything like that this time. Thank you Emily!

Great service, kind and compassionate humans who saved my sister's puppy from poisoning! Thank you Bright Eyes Staff from my heart ❤️

I can't recommend this place. I had a dog that was put down here four years ago. I still think it was the right choice, but the vet was very impersonal. They gave me a few choices. All were bad. My dog was suffocating to death, but didn't offer being put down as a legitimate choice. When I asked if it might be necessary, they said it might be the best choice. Then why not offer it to begin with? Yesterday I take another dog in for emergency service and they offer extreme options for a routine issue. They talk my wife's ear off. When my wife offers the simple, logical issue, only then do they oblige. I'm going to go elsewhere next time I have emergency vet needs.

My dog swallowed a 4-prong fish hook thanks to someone leaving stink bait on the ground along our walking route. The vet here expertly found the fish hook with a single x-ray and opted for the least invasive procedure, through my dog’s mouth—no incision required. This could have been a much more harrowing experience, as we didn’t know where the hook was. A different level of care could have easily meant multiple x-rays and an incision through my dog’s esophagus, which would have greatly increased surgery time, recovery time, and $$$ (the last thing you want to think about in this scenario). My bill was minimal given the serious nature of the injury and my dog was out of surgery in a little over 5 minutes under the knife. I could not recommend this clinic more emphatically. We received expert care from the second we called through the next day when they followed up to ensure my dog was on her way to a speedy recovery.

I had a 4 week old kitten that I had been given on Friday evening. I realized it was extremely sick, but thought it could wait until offices opened up Saturday morning. So I did, and then realized that no one would even look at the kitten because I didn't have an appointment. I called them in a sort of panic because I thought this kitten may die on me without getting help soon, and there was no way it could wait until Monday. They told me to bring her in, and they noticed how badly she was doing and helped me immediately. In the end my options were $460 worth of hospitalization care because she needed oxygen or ~$200 worth of medicine to be given at home without much hope because she was having so much trouble breathing. I couldn't afford hospitalization and was worried that I would end up taking the kitten home to die (even if I bought the medicine). They listened to me and ended up coming up with a third option of them taking her and adopting her out if she got better (I was only really fostering her to find a home for her anyway). I cannot say enough kind things about the way they treated me and the kitten. They gave me multiple treatment options and when they took her, they didn't even charge me for everything that they did during the appointment. They were a godsend!

We are from out of state and motorhoming in Texas, but came to visit family in Iowa for a week. We brought our older dog in because he fell and hurt his left leg the day we left. They put his front leg in a splint because he had non displaced fracture in his foot. They said it needed to stay on for 4 to 6 weeks and it needed to be changed in 1-2 weeks. And every week after that. They also said we would need a follow up xray to make sure it healed okay.They did not give us any care instructions and everything was verbal. They refused to give me instructions on how to change the dressing on the splint and even went so far as to nb say it would be illegal for them to do so. I am a nurse Practitioner and felt I could do that. But they still refused. I am trying to understand this, but I don't.

Took my lab in because she was bleeding from her nose. Even though she was bleeding heavily, they wouldn't even look at her until all the paperwork and financial considerations were taken care of. And then they never even examined her. They said she would just have to be put down. I will NEVER take another animal there.