ACE Animal Hospital

📍 Cat veterinarians in Fremont

5.8

ACE is a dedicated veterinary practice that offers personalized care for cats, ensuring that each pet's unique needs are met. The team, led by Dr. Vu, is known for their professionalism and clear communication, providing well-thought-out medical advice and excellent follow-ups. Their ability to handle both regular and emergency cases with ease makes them a reliable choice for pet owners.

While the majority of experiences at ACE are positive, with staff noted for their kindness and expertise, there have been isolated instances where certain treatments may not align with every pet owner's expectations. Overall, ACE is a commendable practice that prioritizes the well-being of their feline patients.

Features and services of ACE Animal Hospital

Amenities
  • Toilet
Planning
  • Appointment required
Parking
  • Free parking lot

ACE Animal Hospital is in position 10 out of 15 in Cat Veterinarians in Fremont

Customer Reviews

★★★★★
★★★★★

ACE Animal Hospital has a rating of 3.9 out of 5 based on over 235 reviews on Google

Julius Kusuma

ACE provides high-quality personalized care for our pets. They don't only remember you: they remember your pets, what they are like, and how you relate to them. Dr. Vu and her staff accommodates regular and emergency cases very well, and gives very clear, well thought-out medical advice. They also provide excellent written follow-ups. We highly recommend this practice!

Julius Kusuma ☆ 5/5
Chelvi Rajesh

Very professional service and everyone explains the procedure clearly and get consent before starting. We’ve been taking our 2 dogs here for years

Chelvi Rajesh ☆ 5/5
James McGee

The entire staff at ACE are amazing! They love animals, give great advice, are professional, and are very kind. We have had numerous positive experiences at ACE! Keep up the great work!!

James McGee ☆ 5/5
Toni Sanchez

ACE did an excellent job with my chihuahua who had congenital bone disease and needed surgery. Throughout the diagnostic and surgery procedures the vet kept me updated through phone calls and emails. The staff was very caring as well. Although they had to bring in a specialist to do the surgery, I’m grateful they did so and didn’t attempt to do it themselves. The surgery was expensive so I called a vet friend in Sacramento who told me that she couldn’t do it any cheaper and that it was the going price. I agreed to pay for extended pain relief that lasts 3 days after surgery and my pup was relatively pain free afterwards. I highly recommend this place!

Toni Sanchez ☆ 5/5
April Hartness

All the newer lady doctor wants to do is pull teeth. I had one of my babies there many years ago and they were great I didn’t like the lady doctor there the last few years before they closed. Our dog ate chocolate and had to have her stomach pumped and this doctor says your dog is diabetic well duh she just ate a bunch of chocolate she ain’t much

April Hartness ☆ 1/5
G Green

Unprofessional front office. One word to describe over the phone customer service: Rude! I gave them the benefit of the doubt when I first called to make an appointment. Communication was not clear about submitting information. Expect a long wait for your "appointment". Overall experience it not great, especially with the pandemic. I prefer to be in the room with my dog. Give it a try, maybe you will have a better experience??? The only pleasant person to talk to is the actual vet. Ace Animal Hospital, ya'll need to buy your employees happy meals!

G Green ☆ 3/5
Cindy Potter

Everyone is courteous and professional. I got a dog over a year ago and have been taking him since I got him. They could get him in to be neutered the fastest of all vets I called. And, they offer laser surgery so the recovery time is lessened. I do find it helpful though to stay with one vet once you do start going; makes it easier for them as they get to know your pet thus easier for you since you establish a history with them. I like going to Ace, have referred them to friends and will continue going there. Another thing I admire about them is that they are open and in fact encourage feedback about your experiences with them which means they are interested in what you have to say so they can improve.

Cindy Potter ☆ 5/5

Information about ACE Animal Hospital

Address

ACE Animal Hospital is located at 3750 Mowry Ave, Fremont, CA 94538, United States

Phone

The phone number of ACE Animal Hospital is +1 510-790-2525

Website

The website of ACE Animal Hospital is: aceanimal.com

Contact ACE Animal Hospital

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