Vetco Total Care
📍 Cat veterinarians in West Des Moines
Vetco Total Care in West Des Moines offers a comprehensive and compassionate approach to veterinary medicine, specializing in attentive care for cats. Their team, led by highly skilled professionals like Dr. Stoeker, combines expertise in surgery, dentistry, and diagnostics to address complex conditions with precision. The clinic emphasizes personalized treatment plans, ensuring pets receive tailored solutions while prioritizing comfort and safety.
Known for their friendly and supportive staff, Vetco Total Care fosters a welcoming environment where both pets and owners feel at ease. While their corporate communication system could benefit from improvement, the clinic excels in delivering high-quality, affordable care and quick follow-ups. Their dedication to building trust with clients makes them a reliable choice for long-term pet health.
Features and services of Vetco Total Care
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- LGBTQ+ friendly
- Transgender safe space
- Appointment required
- Appointments recommended
Vetco Total Care is in position 7 out of 10 in Cat Veterinarians in West Des Moines
Customer Reviews
Vetco Total Care has a rating of 4.6 out of 5 based on over 145 reviews on Google
Dr. Stoeker, Chris and Bobbie were all amazing with my dog! My dog was stressed out due to the pain he was in initially, and they were all very understanding and helped come up with a solution that kept everyone calm and safe. Now he’s doing a lot better thanks to their care. Glad to have such great and reliable care so close to home!
Dr. Stoeker, Ashley, Chris, and Bobbie are the best team we could have ever asked for to take care of our fur baby. Our cat had severe stomatitis and needed to have a full mouth tooth extraction. It ended up having to be staged in two procedures, 3 months apart. During that time we had a few health concerns arise and every time, they were there to answer questions for us and get us in right away if needed. Dr. Stoeker is patient and kind and amazing at her job. I can’t imagine how someone can be a surgeon, a dentist, a radiologist, an anesthesiologist, ect, all at once. Ashley was so sweet and compassionate and talked to our cat and made sure he got treats and took care of him as if he was her own. We had Chris as a nurse once and he was amazing as well. Bobbie was able to work us into the schedule and even remembered us when a better appointment opened up and when a dental special was going to be going on in February (If you’re reading this, now is a good time for a dental cleaning!) The prices here are very fair and the same you would find at any nearby vet’s office. And you can’t put a price on your pet’s health and well-being. The last few months have been emotionally taxing for us because our cat is our child, but the people here have been there for us every step of the way. I can’t recommend them enough.
Everyone there is so nice and caring! Ashely was especially GREAT during Dude’s examine to help keep him calm! Bobbie, at the front desk, is ALWAYS so friendly….I just love her! And Dr. Gall was very knowledgeable and great with both us and our little Dude! I just LOVE the staff here! ❤️
I could go on and on about how much I appreciate this team. They’re kind, welcoming, and truly treat my pets like their own. Bobbie at the front desk and Chris, the technician, deserve a special shoutout for their exceptional customer service and genuine care. It’s a comfort knowing my pets are in such capable, compassionate hands.
I am ALWAYS so impressed that Vetco has such HIGHLY talented and educated veterinarians. Dr Stoeker has her DVM and her PhD in immunology!!! I’m blown away and so glad some big vet pharmaceutical hasn’t lured her away. Keep her happy because she is awesome and I’ve sent MANY people to see her. And I must also comment on the most AWESOME team that keeps the wheels on this bus!! Bobbie at the front desk is fantastic and so efficient. And loves on all my dogs like they were her own. Then there’s Ashley Audrey and Chris whom are so talented and have fabulous people skills. The whole team there needs a raise!! Now I must vent on the one VERY POOR topic you have at Vetco and that is your corporate answering system is HORRIBLE!! I could pull my hair out working with your folks that have very poor command of the English language. They are so bad that had I not already been to Vetco as a walk in I would have seeked vet care elsewhere. You MUST improve your corporate call center. It’s ridiculous and frustrating. This call center review comes not only from me personally but also the friends I’ve sent to see Dr Stoeker. DO BETTER VETCO!! thank you for this opportunity to sing praises to your valued employees.
The staff at Vetco are fantastic! They all remember our Frenchie, Meatball every time we are in and we are there about once or twice per year. It is very reasonably priced as well. I love that when I have a question, they offer a text service so I can get an answer very quickly! Thank you Dr. Gall, Ashley, Audrey and Bobbie 🙂
The entire team at Petco were fabulous. Very friendly, helpful and loving. They were great with me and particularly with my dog Klay. I love going to this Petco Veterinary office. Wonderful people who love animals.
Information about Vetco Total Care
Address
Vetco Total Care is located at 6805 Mills Civic Pkwy Ste 140, West Des Moines, IA 50266, United States
Phone
The phone number of Vetco Total Care is +1 515-612-9499
Website
The website of Vetco Total Care is: stores.petco.com/ia/west-des-moines/vet-hospital-westdesmoines-ia-1623.html
Business Hours
Monday: 08:00–18:00
Tuesday: Closed
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: Closed
Sunday: Closed
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