UrgentVet

Doggo hurt his back leg....well I thought it was hurt neh, I was convinced it was broken. To urgent vet. They got us in a room immediately and promptly thereafter the tech came in followed shortly by the doctor. Of course my doggo was able to walk perfectly fine for the Dr. (R u kidding me???) Given some pain med with directions to come back if indeed the inability to walk returns .... No shame or teasing associated to my clear overreaction to "whatever" I thought was wrong. This place is amazing. Professional. Competent. Pleasant....and the price is not even close to what you would pay at an emergency clinic. HIGHLY RECOMMEND!!!

Our regular vet couldn't get our dog in Friday night or Saturday morning. They recommended UrgentVet. I reserved a spot online, showed up and got right in. The vet tech listened to my concerns, took a thorough history on our old guy and shared with the vet. The vet was kind and compassionate with our dog, listened, and prescribed a plan of care that worked for our family. The visit was quick and efficient and the price was very reasonable!! Definitely recommend!

I can't say enough good things about UrgentVet. The staff was super friendly and I could tell they genuinely love their job. They took great care of my dog and i was in and out in less than two hours. I also ended up paying less than I was quoted which was a pleasant surprise. I highly recommend this clinic.

UrgentVet is probably one of the greatest non-ER vet clinics I have ever visited. Everything was so smooth - from reserving a time on their website, to check-in at the clinic, to seeing the technician. Dr. K and Sarah took the time to explain what the treatment plan would be for my dog and were upfront with an estimate cost of all the services. Overall we were very pleased with the service and care of the staff. Chloe is very happy and doing well thanks to everyone!

I did a walk-in with my cat and was very pleased with my visit. The space was very clean & the vet/techs were extremely kind and professional. My cat had a split nail and ended up needing a trim and some antibiotics. They had refreshments in the waiting area and they gave my cat Forman plenty of treats to make her more comfortable. It ended up being around $230 which is less than what I would have paid at the ER - they also walked me through the treatment/bill which I appreciated. They sent my documents to my regular vet and I was in and out in less than an hour. This is a great option if you can’t get into your regular vet but want to avoid the ER.

The care and compassion from the staff here was second to none. My sweet kitty was sick and we had plans to take her to our regular vet to be put to sleep on a Monday. Unfortunately by Saturday, she was suffering and could not wait any longer. Since it was the weekend and our vet wasn't open, I took her to Urgent Vet out of desperation. From the moment I walked in they took excellent care of both her and me, allowing us the time and space to say goodbye and for her to die with dignity. I had to go back twice after to pick up her paw prints and cremains, and both times they asked how I was doing and seemed genuinely concerned with making sure I was coping okay. I am forever grateful for everything they did for me and my kitty. For somewhere that I never intended to go, I would never hesitate to go back and would recommend them to anyone who needs care for their pet! Also - from a practical standpoint, there is always a concern that having to use an after-hours vet is going to cost way more than usual. For the services that I needed, I can say that the price was comparable to what I would have paid at my usual vet. I was very relieved!

This location and the team deserve so much praise. My dog and best friend Red needed care for a self inflicted wound (without sharing too much graphic detail) and came to this clinic as my normal vet was not open on the weekend. Immediately upon walking in we were greeted by Emily (who may be part angel) who saw us to a room immediately. I was a spiraling mess as my dog is so much more than a pet to me. They not only took incredibly good care of Red, but put my mind at ease while keeping me grounded. Upon meeting Dr. Siller for examination and next steps on Red’s wound, she immediately put me at ease. I could see the care and want to help in her eyes when she first saw his injury. Built trust immediately and knew my boy is in good hands. Due to forces outside of their control (Red’s active nature even at 15 years old) the wrapping needed to be redone. Called asking what to do. Emily said come on in and we will fix it no problem. They did just that, in and out in 10 minutes, asked me to call back around 6 to give an update, guess who called me at a quarter until 6? Emily. She was thrilled and genuinely cared that he was doing a little better! Thank you again, Emily, Dr. Siller, and rest of the team at UrgentVet West Des Moines