West Hollywood Animal Hospital

I submitted a request for my dog's medication that he gets every month. Six days later and West Hollywood Animal Hospital had not yet approved the prescription. Chewy had already submitted the request multiple times but could not call because the vet only excepts faxes. I called them around 1:30pm and I was told the vet was on lunch and they would get back to me. I called again around 3:20pm and was told the vet was still on lunch. After calling multiple times I was finally able to speak to the vet 15 minutes before they closed. She apologized and reassured me it would be approved before they left. That never happened and the clinic was closed the next day. I ended up having to take my dog to a new vet called Modern Animal. I took him on a Sunday and they approved it the same day. If you're looking for a good vet in Los Angeles please avoid West Hollywood Animal Hospital. They seem to care more about making money than helping your pet. I've had several issues with them in the past but kept giving them a chance but this was the last straw. They charge $300+ for a simple urinalysis test that cost $126 at Modern Animal, you can't go inside the building without wearing a mask, and they are very unresponsive.

My dog has been seeing Dr. Revel since he was just a baby. He is now 12 years old. I thought she was wonderful until two weeks ago - when my dog had a seizure and i called back needing urgent neurologist recommendations - and she hasn’t even called me to see how he is doing or if he’s ok or if we need anything. How cold. Zero stars.

Ive seen Dr. Sabrina Chapman since she was at Beverly Oaks in Sherman Oaks and followed her to WH-AH when she transferred here because I appreciated how thorough she is when addressing my dog’s needs. She doesn’t sugar coat things, just speaks very directly and always makes sure to explain in depth what is going on and what my options are. She is very responsive to any follow up emails I have inquiring about things related to my dog’s health that I didn’t think of at the time of our appointment. This hospital isn’t cheap, but it’s worth the expense to know I’m getting the best of care for my 8 year old pitty. Highly recommend!

Everyone was very professional. The doctor confirmed was able to send me a email. I love the neighborhood wonderful staff. Princess enjoyed her visit l was referred by Denise Pizante

I love this clinic. I love that they're still using sensible COVID precautions. I honestly think it's less stressful for my cat when I'm not in the room while they're being examined. Very accessible location, too. Worth every penny!

I’m honestly shocked by the negative reviews. I’ve brought my dog here for the past 5 years since she was a puppy and always received good care. She’s had two surgeries which I was super anxious about and all went well. In my experience the doctors have always been kind and listened to my concerns. I’m the person that will opt in for the additional testing when offered up because I want peace of mind. Yes, it’s definitely pricey, but personally I will pay any amount to ensure my baby gets the best possible care when needed. I also appreciate that they’ve always been able to accommodate a next day appointment, sometimes even same day, which I know is not the case everywhere!

W. Hollywood and Dr. Chapman has been a great help with the care of our fur baby (dog). Whenever communicating with Dr. Chapman, her suggestions and advice have always felt genuine and from the perspective of what she would do if it were for her fur baby. We've had a positive experience with this clinic. We would suggest this clinic to family and friends. As for the low ranking reviews, most are about money. I'll say this about this clinic, Dr. Chapman has always provided context and prioritization with her medical advice to help us understand and decide what's best for our dog. We've never felt misguided, taken advantage of, or misled in any way.