VEG ER for Pets

This is one of the best veterinary experiences I have ever had. All of the staff here are phenomenal, caring, and respectful. My dog Rufio is very high maintenance. He is reactive to other dogs, barks loudly at everything, and does not sit still for treatments. However, he is my special boy and I want the best care for him-he got that and more!! The staff were so understanding, patient, and accommodating, and they treated him like he was the greatest dog that ever came in for care. We were seen IMMEDIATELY and his treatment was thorough and prompt. Everyone kept approaching him to give him love and comfort, which gave me a lot of comfort as well. Everything was clearly explained to me and I felt extremely confident in his care. I was in tears when I brought Rufio in, but I left with a heart full of gratitude. My Rufio is back home where he belongs: snuggling with his brother. I cannot thank the staff enough, especially Dr. Carter, Teyahna, Ella, and Regina.

I have never written a review before for any business, but I must for this one. I brought my golden retriever, Hanna, in on Sunday because she was not herself. She ended up having an infection that required emergency surgery. Every single person we interacted with at this hospital was so kind, respectful, compassionate…I could go on and on. They kept me informed every step of the way and they took such good care of Hanna. Thank you does not feel like enough to truly express my gratitude. I will forever recommend this hospital. Hanna is home now and recovering very well. They saved my baby girl’s life. Thank you to every single person who helped Hanna. I will never forget it. The photos I’ve included are prior to her surgery, but wanted everyone to see her cute face. ❤️

I had a great experience here with my cat, Sherman. We were greeted immediately and brought to a room to ensure my Sherman felt comfortable. Juan was seriously the best! So friendly and helpful. You could tell he genuinely cared for Sherman and was looking out for his best interest. Mady F. was also a big help in assisting with Sherman's bloodwork and shots. Dr. White really made sure he was advocating for Sherman and what was actually best for him vs. jumping into the most expensive or extreme treatment method. It was a fairly quick visit for an ER trip less than 2 hours (maybe even closer to 1). The location was clean, all staff were friendly. I would definitely recommend this office to anyone in need of an emergency visit with a pet. - Kristen L.

I had to take my extremely "velcro" mini aussie in because he started having a cluster of seizures. All of the staff here are kind, compassionate and welcoming. The open concept set up was new to me but it allowed me to be with my boy the entire time. This was good for both of us. Everyone that worked with us took the time to listen and talk about treatment options. You are also welcome to stay the whole time to be with your pet. I wasn't prepared to be able to do that but it gave me great comfort. If I find myself in need of their services again, I may take advantage of that if I'm able. I think the hardest thing was leaving my boy. I didn't want him to think I wasn't coming back. He was started on medication quickly and has been seizure free so far, thank goodness! I had been to another local emergency vet in the past and it was a different experience. The waiting area was dirty, staff weren't welcoming or even trying to offer help at a time when, let's face it, things aren't going well and you just want to get help. I will 100% return to VEG in the future of needed. Thank you all!!! *including pic of our joyful reunion

If you ever have a pet emergency this is the place to go. My cat Hiccup needed to be seen not once but twice this week and both times the staff was kind, caring and attentive. I was able to be with my pet through every test and exam, able to be involved and keep my cat calm and comfortable throughout it all. Dr Armstrong and her staff Ella, Edwardo, Jocelyn and Sarah M are only some of the staff I dealt with and I cannot sing their praise high enough.

To the AMAZING staff that helped me, my husband, and our baby boy on Christmas morning, THANK YOU for doing everything you could, under stressful circumstances, on Christmas Day, to help my reactive and aggressive dog, Hurley, safely get tinsel out of his stomach. It has taken me so long to write a proper thank you because shortly after this incident, we had to euthanize our boy. I am still actively grieving, but I want you to know how much you are appreciated, especially under the extreme stress we and our dog were under. You all risked yourselves to help my dog without hesitation. He snapped over and over at the air, wanted to get as far as he could from you sweet people as possible, and you still tried your best to instruct me to help as his trusted person, get a cone on, give him dose after dose to vomit the tinsel - and it worked. THANK YOU from the bottom of my heart for taking care of us and our boy that morning. Upon returning home from RI, we had to say goodbye to our boy due to his aggression soon after. This was one of the last awful memories for us and stressful events for him after years of trying to help him, manage triggers, medications, and consulting with experts to keep him happy and everyone safe. He was at his lowest seeing you all, and you showed him and us grace that made it just a little easier, and that meant so much. People are often quick to blame, not understand, or lack empathy - but not your team. Thank you a million times over for your quick action, thoughtful consideration in reducing the stress and any procedures for Hurley, and for your compassion for animals and people alike. I will never forget that day for more than one reason, the second being how you responded with huge hearts. Thank you, you all are actual angels on earth.

I have a massive dog who is also a massive chicken. I went to VEG so I could stay with my dog and be with him throughout his treatment. I’ve always had massive dogs who are known to have emergencies so I’ve been to emergency vets from MA to CT. This was the first time I could stay with my dog the entire time. The experience at VEG was so much more than just being able to stay with my dog!!! He received amazing treatment but also a treatment plan that made sense. We didn't sit in a room for what felt like hours. Someone was always checking in and he wasn’t whisked away for testing and brought back a basket case. All of his tests were completed within an hour or so of getting there. Being able to see the inner workings showed how supportive the staff is of each other and the patients and their families. Every single person i came into contact with was kind, knowledgeable and truly appeared to love their jobs. Unfortunately, there was no change in my dog’s condition and Dr. Wingard wanted to see him again. She is no nonsense and so knowledgeable. I brought him back today and made sure to get there in time for him to see her. He walked in with no fear and even greeted staff he saw a couple of days ago. Eduardo (last name??) did most thorough sonogram I’ve ever sat through!!! My dog was the biggest he’d done a sonogram on. He was amazing to watch and enjoyed the experience. He made me feel confident about the results that will come from his work because he was so interested and invested! He was also personable and explained everything thing he was doing and what we were looking at on the screen. Because I had a concern about a med reaction, Dr Wingard agreed to do his testing without a sedative and Eduardo agreed. Stephanie stayed with us the entire time and was so helpful!!! My boy trusted her and found comfort in her. Before leaving, Dr. Wingard easily communicated her thoughts about my boy’s situation and put me at ease. She allowed me to ask questions (that were probably really stupid) and answered them directly and succinctly. I know this is probably the longest review ever but, we’ve been there twice. Lol.