Kempsville Veterinary Hospital

Dr.Vu is the most wonderful veterinarian I have ever met!!!! He took care of my injured kitten and gave him the help he needed.

Everyone here is so friendly! I was stressed when my baby boy (2 year old golden) needed surgery, not knowing how I was going to be able to afford it. Ryan walked me through treatment options and we figured out a plan!

My mom Penny & I want to sincerely thank each & everyone of you for the kindness, comfort, professionalism & respect. very clean & inviting. Our vet since moving here in 2013! Thank you again Mr. Harros for being amazing per usual & being so throughout with all of our dogs. You definitely made us more at ease through Bentley & Rocko’s end of life process. Thank you again for your sincerity. We definitely appreciate & refer you to everyone we know. Also agape, their partner in cremation services is the only place we go through in the end of life process aftermath. They’re amazing. So glad you guys coexist. Definitely highly recommend both places. For after hours /emergency vet we use The Cove in Suffolk. They’re also amazing if you are in emergency situations. Thanks again Kempsville!

Personally will never return to this vet. I showed up just under 2 minutes late for a tech appointment nail trim during rush hour for a dog that I am fostering for a shelter and had to pay a late fee for "being 1 minute late". I could completely understand if it was a vet appointment, but it was a tech appointment.. The technician who did the nail trim (Nina maybe?) was also rude and in a bad mood. Not a welcoming environment at all.

From start to finish I felt my senior dog was in good hands here, everyone we encountered was knowledgeable, friendly, informative, and supportive. I will continue to bring my animals here and recommend their care to others.

Patient of this clinic with two cats. About $200 minimum each visit for annual without including vaccine costs. One cat had bloody urine and they would not take her or make room in the schedule for her (I even had a urine sample for them) and so was forced to take her to an urgent care. Finding a different vet that will fit in their own patients when they are sick.

I was debating leaving this review but I decided to just do it in case someone has a similar experience. My dog mimo was taken to the emergency pet hospital, bay beach, on wednesday night at 10pm, we left around 2am denying the doctors recommendation to hospitalize him because I could not afford $8k to keep him there for two days, I am a college student who works at olive garden, could barely afford the $1,400 they charged me just for a couple exams, one round of fluids and antibiotics. After making the tough decision of bringing him home, we went to Kempsville in the morning to see if there was anything else I could do other than being in debt. Unfortunately the doctor at kempsville told me I should either hospitalize him or put him down, and that it would be a disservice to my dog if I kept him alive for longer than 24h. My dog had a kidney disease and they couldn’t tell me if it was chronic or if it was just something toxic that he ate, but that even if I did hospitalize him the prognosis was not good and there was a slim chance he would survive. The doctor at kempsville told me that there was no other alternative, he could give me all the meds and all the fluids but my dog would not survive unless being in intensive care. They gave me a couple of recommendations for in-home euthanasia and I left. I was ready to put him down but my mom and my aunt basically begged me to wait the 24 hours and try the meds at home, which we did. He slowly started to look better so I called kempsville and asked if I could pick up some fluids to give him at home, they said they would talk to the vet and get it ready for me but it could take 24 hours, I was already annoyed because apparently my dog did not have 24 hours but I understood there was nothing they could do. The next day I called again to check on the fluids and was told that the doctor did approve them but the tech or receptionist did not order them, so it would likely take another 24 hours. Luckily my mom had a friend that had a couple of IV bags that were unused and not expired, so there I went to pick them up and give them to my dog. My dog got so much better, started to eat again and I hated myself for even considering putting him down. On tuesday, about 5 days after the ER visit, I took him to another hospital and for my surprise the doctor that told me to put him down worked there as well. He said that my dog was a miracle and I should play the lottery. Now, my dog is 14.5 years old, but he’s a yorkie, which are known for living probably longer then they should, and he had never had a health issue before. Somehow I was convinced that I was torturing him by keeping him alive. I understand that due to his age and how bad he was, hospitalization would be necessary, but making me leave the hospital without any other type of solution or at least giving him fluids again before I left, just seemed like his life was not important at all. I am just so glad I didn’t make the decision to put him down and that I had a great support system helping him get better, because his hospital did not. I hope he lives til he is 20 years old. And we will never be going to Kempsville veterinary hospital again, not just because of the diagnosis but also because of the lack of attention of the staff who did not put the order in for my dogs fluids. Please look for a second opinion after going to this hospital and receiving a similar diagnosis.