Veterinary Medical and Surgical Group

Brought in a puppy with severe skin issues . Within hours she was feeling better within days her fur started to grow back ty so. Much

There's so much to say about this facility. I came in recently with a very sick cat. The CSR at the front desk was very welcoming and roomed us immediately. Our wonderful technician Liz came in and let us know how severe my cat's condition was. I knew it was going to come with a hefty price. I let her know of my financial struggles and asked what my best options were. She went over an estimate and I knew I couldn't afford treatment with such a low percentage of my cat recovering. I asked her about euthanasia options. I decided it was going to be best for my cat to not suffer. I was able to spend as much time as I wanted with my cat. Liz's compassion for my situation made the experience less traumatic for me. The staff at this facility are some of the bests in the field that I've experienced. I would highly recommend it!

Uur miniature poodle teddy was brutally mauled by another dog and this was the only emergency vet within 10 minutes that could and would admit him. They immediately checked him in, within 15minutes had a general idea of what the diagnosis & general prognosis, and were able to do xrays and let us know how bad the injury was in under an hour. We're not sure if Teddy is going to pull through but I'm grateful for the immediate care, concern and gentle guidance they were able to provide when we needed it most.

Professional. Compassionate. A dog became suddenly very sick and we urgently drove her to the VMSG. As soon as we got out of the car, and I checked on her in her crate beside me, we discovered she had stopped breathing. I rushed her inside and the staff immediately took action. Our loving companion of more than 15 years, very sadly passed away. The staff was incredibly supportive and compassionate, and walked us through the processes and options available. We were not charged any money for these experiences. Upon our return together, our pet’s remains, the staff was again incredibly supportive and compassionate. I noticed that a staff member at the front desk was visibly upset and doing the best they could to manage their emotions while they had obviously experienced something very saddening right before coming back to assist me at the front desk. Even though clearly under duress, she was extremely professional and assisted me beautifully. I hope the wonderfully compassionate human beings there always receive respect and grace. They deserve for handling what can often be a very emotionally difficult and challenging job. Thank you for being there at a difficult time for our family.

VMSG is awesome! Dr. Higgins has treated my pup who has epilepsy for many years and handles every visit with the utmost care and concern. The staff is wonderful and care for all the pups with love! Thank you to VMSG for all the care you have done for my pups over the years. ❤️

My furbaby Churro was really sick/weak & wasn’t being himself. I usually go to Petco and get him something that usually heals him right away but this time what I got wasn’t working so I knew I needed to take him in to see a good Veterinarian ASAP. I was worried because my experience with veterinarians is usually like talking to car sales people they only care about money & somewhere along the way they lost their passion for healing & treat their practice strictly like a business. I prayed that I’d be led to caring honest people who are real healers because I could feel my Churro really needed help to heal. I was an emotional mess too because I wanted my Churro to feel better & it hurt for me to see him so weak & not feeling well. I was led to VMSG and thank the Lord I was because the vet technicians that saw Churro were so kind, I believe their names were Jennifer & Nick. Dr. Laila Joseph was Churros veterinarian. God Bless Dr. Joseph she truly is a real healer & an amazing veterinarian. She’s loving, honest, & is a very intelligent healer. She didn’t take any unnecessary tests or anything like that. She knew exactly what Churro needed to heal & she only told me what they needed to do so Churro could heal properly. Churro had a fever & a respiratory infection. She gave him fluids, nausea medication, & medication for me to give him. Thanks to Dr. Joseph, my baby Churro is now fully healed & back to being himself. He’s playing, doing zoomies with his sister, & he’s super healthy now. Dr. Joseph is by far the best veterinarian!!! Like any emergency place I did have to wait a long time but it was worth it, they treated my Churro with so much care and they are honest & not just after money! Having my Churro happy & healthy again was worth taking him here.

I came here because my female cat was constipated and my regular vet was not available so I brought her here and at first they were really nice. The front desk ladies were super nice and as I’m filling out paperwork they asked for other contact numbers and I put my mother’s in case I didn’t answer a call because they were gonna give me results of my cats, urine sample if she had crystals or not because my regular vet said she did and vmsg vet was checking if she did as well anyways, I went home and I’m a high school student so I missed the call and my mom calls me during lunchtime saying that they called her but my mom does not speak English I assumed they spoke Spanish because the front desk ladies were pretty fluent I’d figure one of them would call her but when they called her she asked for translate and they said they didn’t have one so she did not understand what the lady said and I understand It’s my fault for not answering the call, but this is what really bugged me. I called back to ask what happened and they said "we just called you" and I said "yes you guys called my mom I’m actually the owner" And the lady tried to refuse to tell me my cat results because she insisted she had already spoken to me and that she’s not gonna repeat herself and at the end, I tried to convince her to tell me and all she told me was "no she doesn’t have crystals" and I said "oh okay thank you" and she said "yep bye bye!!" I tried explaining to her that she called my mom on accident because I put her as an emergency just in case I didn’t answer and she still insisted that she just spoke to me I don’t know who’s in charge of making the calls for the results, but they are very unprofessional I also payed almost 600.