Banfield Pet Hospital
📍 Cat veterinarians in Ventura
Banfield Pet Hospital in Ventura offers a comprehensive wellness program designed to support pets throughout their lives, with a focus on preventive care and tailored health plans. The facility emphasizes a professional and compassionate approach, ensuring pets feel at ease during visits, which can be particularly beneficial for anxious animals.
While the hospital prioritizes efficient and attentive care, occasional scheduling inconsistencies and administrative challenges have been noted. The team’s dedication to building trust with both pets and owners remains a key strength, though some areas—such as record-keeping and follow-through—could benefit from refinement.
Features and services of Banfield Pet Hospital
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- LGBTQ+ friendly
- Appointment required
- Appointments recommended
Banfield Pet Hospital is in position 14 out of 15 in Cat Veterinarians in Ventura
Customer Reviews
Banfield Pet Hospital has a rating of 4.1 out of 5 based on over 175 reviews on Google
We love everyone at Banfield Anacapa! The staff is great and Drs. Voght and Birky are the best. We have a Wellness Plan which is worth every penny.
It took quite a while to see one of the doctors; however, my French bulldog was at ease and received excellent care. He was prescribed medication that really helped him, so I highly recommend this hospital. The staff were also very kind.
I really love this clinic here in Ventura. They are always very professional and they try really hard to make sure that they meet every need you have. Both my dogs love them. They don't shake or anything. When we go. They know that they're going to be cared for..
I made an appointment online yesterday for 11:30am Saturday and was called at 7am the morning of to cancel the appointment because the staff wanted to go to lunch. They offered a Monday appointment and I let them know I work M-F and live 2.5 hours away. They said they would take him. I arrive at 11:33am and was told they wouldn’t take him because he’s new (he’s not) and I needed to arrive 10 minutes before my appointment. What a waste of time and money and effort. Never again. Such a HUGE disappointment.
We are disappointed with the service they provide. They can't find pet records and misprescribe medications. They gave our dog antibiotics, but gave us the wrong amount and won't fix their error after I called them several times to have them fix it. They promised to call us before 6pm, and of course we never received a call. Our dog is out of his medication and we still haven't heard from them.
I would avoid this location at all costs! We have been on the wellness plan for many years. The staff here is inexperienced and have made several bad calls when it comes to our pets health. They cancel appointments last minute. They can never seem to find my pets records. The front desk staff is very rude. At first I thought maybe she was having a bad day. Now I realize the night staff is just rude every time. This will be the last time here. We will be contacting corporate. This behavior is unacceptable.
Amazing staff here! I've been bringing my dogs since they were pups and I'm sure the have gotten the best care possible. Not to mention I'm 100% sure that they love my dogs.
Information about Banfield Pet Hospital
Address
Banfield Pet Hospital is located at 5380 Ralston St, Ventura, CA 93003, United States
Phone
The phone number of Banfield Pet Hospital is +1 805-644-5521
Website
The website of Banfield Pet Hospital is: banfield.com/locations/veterinarians/ca/ventura/acp
Business Hours
Monday: 07:00–18:00
Tuesday: 07:00–18:00
Wednesday: 07:00–18:00
Thursday: 07:00–18:00
Friday: 07:00–18:00
Saturday: 07:00–18:00
Sunday: 07:00–15:00
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