Mid Valley Veterinary Hospital

This office and all of their staff saved my foster puppy! Unfortunately her sister had to be put down but they hospitalized this puppy who is now named "Whitney" for 10 days and she survived parvo. The staff was very sweet and caring I was crying nonstop for hours and they comforted me and gave me condolences. After helping me get CareCredit and even discounting so I can properly put down her sister, they answered every call and every question I had within those 10 days she was hospitalized. They showed me human kindness and compassion still exist!!! ❤️💙

⭐️⭐️⭐️⭐️⭐️ Mid-Valley Veterinary Hospital — Dr. Jose Choy is THAT guy. I brought my two sons, well, technically they’re dogs but don’t tell them that, Rocky and Brooklyn to Mid-Valley after Rocky started having an unfortunate gastrointestinal adventure (read: diarrhea and vomiting). And like true brothers, Brooklyn decided to join the party a day later. I’m guessing they shared more than just water. Thanks, boys. Our usual spot, Modern Animal, was booked solid, so they recommended Mid-Valley. And let me just say, what a blessing in disguise. From the moment we walked in, the whole staff was warm, welcoming, and totally on it. No cold stares or rushed vibes. Just genuinely good people who actually seemed happy to be helping. Enter Dr. Jose Choy. Calm, practical, no nonsense. He didn’t try to upsell me into a second mortgage worth of labs and meds. Instead, he assessed the situation, made solid recommendations, and explained everything clearly. A rare combo of competent and compassionate. Fast forward a few days, and my boys are back to their zoomie-loving, tail-wagging selves. I honestly couldn’t be more grateful. Dr. Choy and his team treated us like family, the kind that actually likes you. Mid-Valley has officially earned a spot in our emergency contacts. Thanks again, Dr. Choy and crew. You all are fantastic.

I am writing to express my profound disappointment with the veterinary services I recently received at Mid Valley Veterinary Hospital. As a pet owner, entrusting the health and well-being of my dog to a veterinary professional is a decision I take seriously. Unfortunately, my experience with this clinic was far below the standards of care and professionalism I expect. From the moment I arrived, the atmosphere was unwelcoming. The front desk staff 1 being Jennifer & another young lady seemed disengaged and disinterested in providing assistance. When I interacted with one of the employees, her demeanor was shockingly rude and hostile. Her behavior was not only unprofessional but also deeply unsettling, creating an environment of discomfort and distrust. Beyond the poor customer service, I am concerned about the overall quality of care provided. The lack of empathy and respect displayed by the staff raises questions about their commitment to the well-being of the animals under their care. As a result, I cannot recommend this veterinary practice to other pet owners. The combination of unprofessional conduct and poor customer service makes it an unsuitable choice for anyone seeking compassionate and competent veterinary care. I will not be returning to this clinic and advise others to consider alternative options.

I took my cat to this vet for his yearly vaccines (if you go on a Tuesday or Saturday in the evening they have each vaccine for $25) and they did so well with my feisty cat. He was a little stressed when he was returned to me and the vet techs were nice enough to take him in for observation for him to calm down. I have taken my dog here before and they were all great with her.

Terrible Experience — Misdiagnosis and Overcharging Attempt I brought my cat to this clinic for urgent care because they said he might have pyometra — a serious and potentially fatal infection of the uterus. After doing blood work, X-rays, and a physical exam, they told me it would cost $2,700 for surgery and hospitalization. What’s shocking is that my cat is a male, and pyometra only occurs in female cats. Despite all the tests and examinations, the vet failed to notice this very basic fact. This kind of mistake is not only careless but could have cost my cat his life if I had agreed to unnecessary treatment. I left feeling completely betrayed and heartbroken. I paid for testing that was based on a misdiagnosis, and not once did anyone take responsibility for such a fundamental error. Pet owners trust veterinarians to be competent and thorough — especially when serious conditions and high costs are involved. Please be cautious if you come here. Always ask for a second opinion before agreeing to expensive procedures.

I am extremely disappointed with this clinic. I only came here because I was referred for the surgery my dog needed, but the experience has been nothing but frustrating! The wait times are outrageously long, even when the lobby is nearly empty. There never seems to be enough staff. They don’t take appointments for post surgery check ups, so you’re forced into a walk-in system that leaves you waiting for hours with no updates. On top of that, the front office staff is consistently rude and unhelpful, a basic question is an inconvenience. For the clinic’s sake and its clients, I strongly recommend implementing an appointment system or at least offering scheduled time blocks to cut down on the excessive wait times. Better staffing and more communication with clients would make a huge difference. I won’t be returning after I am done with all the post op visits, and I definitely wouldn’t recommend this place to anyone who values their time or their pet’s well-being.

This place is absolutely terrible and extremely unprofessional. Dr. Pitt showed zero compassion or care for my dog and was incredibly rude. The staff made the entire experience even worse with their dismissive and disrespectful attitude. All they seem to care about is taking your money, not actually helping your pet. There was no follow-up, no concern, and no accountability. I left feeling frustrated, upset, and taken advantage of. If you truly care about your dog, stay far away from this place.