valley animal hospital

Dr Nolasco has been my doctor for 13 years , they are wonderful here I've never had an issue coming here , they helped me with my little girl so many times. The staff is wonderful especially Diane the front desk staff , thank you Valley animal hospital!!!

Dr. Nolasco has been our family vet for years and he and his staff have been the kindest to all my pets. He treated us with so much compassion when we had to say goodbye to our fur baby 🕊️Truly feels like family here.

Good and efficient staff. It wasn't an easy day for me. I had to let one of my foster cats go. She spent one night there because the doctor wanted to see how she responded to treatment. The doctor called early the next morning. Her response wasn't well enough. After speaking with the doctor for a few minutes, the decision was made to let her go.

The doctors are kind and you can tell they really want the best for your pet! They always get you in as soon as they can and even try to work with you financially to save you money. I have multiple pets I bring here, & have had all good experiences!

We have taken our dogs here for 30 years. Dr. Nolasco is very attentive to dogs' needs and has a very skillful set of hands for surgery. He has helped extend one of my dog's lives, and today, she's 18 1/2 years old and still going strong.

They deleted a comment protecting one of their bad and disrespectful worker. This place should be ashamed of them selfs.

How can VAH improve? Be kinder, don't be rude to the clients. And Don't price gouge Dr. Javier Nolasco DVM (the last doc standing) needs to get some bedside manners and compassion and patience. Reception could be warmer and empathetic as well (read the google reviews if you don't believe me), I saw a woman crying today IN PAIN 10/10 due to her fur baby, and receptionist BreAnna and Lety didn't even offer her a tissue let alone comfort. THE WORST!!! The one doctor they have now was soooooooooo rude to me yesterday 10/9, among other things (Dr. Javier Nolasco I am talking about you) he is the only doc available (And I here he owns the place now!), met with Diane Matthews (the Manager of the facility who was a dream)...even after coming back to voice my complaints he still never apologized and STILL treated me as if I was an irritation (cuz he had other clients waiting more important I guess) HE NEVER APOLOGIZED!!!! I've worked in customer service and customer care for over 30 years. I manage 6 bldgs that accept residents with pets.... Do you think I am going to recommend or refer VAH? ABSOLUTELY NOT!!! My pet is like my child!! MY FUR BABY!!! And there is absolutely no trust. He was even dismissive on the day I came back to speak with Diane the facility manager. God bless her! VAH you are NOT the only option. BUYER BEWARE. Always check the rating. Prayers out to the pet owner that the review stated they misdiagnosed a tumor and died. Good thing my sister was witness the care and observed how we were not even given the medication that we should have for my pup. GOOD RIDDANCE, Banfield Pet Hospital here I come!!!! I guess my 14yrs at this facility has come to an end!