Veterinary Specialty and Emergency Center of Thousand Oaks

They helped save my cat's life after possible poisoning, keeping her hospitalized for 2 days and then for a separate incident a couple days later. The Doctors were good about keeping me updated on how she was doing and even let me visit her. She's had a rough few weeks but we're resting easier now with her being back home and healthy thanks to this hospital being open and available 24/7. I'm so glad this place is nearby. Dr Cruz was especially thorough, communicative and caring. Eric at the front desk was also helpful and kind during both our visits. Really, everyone I came in contact there was just great.

My dog has been a regular patient here, both in the cardiology department and unforutnately the emergency department on occasion. My dog has had chronic heart issues since I adopted him 10 years ago and has seen many cardiologist as we've moved around a bit. I can say without hesititation that Dr. Nakamura is our favorite. He is so kind, thorough, and understanding of our concerns. Not to mention the cardiology nurse, Justin who is simply phenominal. If I could clone Justin to work at every vet clinic I go to, I would. The team care for your pet like they are their own. I swear my dog has had 9 lives because of these folks. The emergency dept is also great. I love how they can consult my dog's cardiologist because they are the same team. I also appreciate the nurses and reception staff - they are wonderful. So kind, patient, and they really take the time to go through discharge instructions so you don't leave with questions. It's not an easy job, but they do it so well. I feel pricing is absolutely fair and comparable with what emergency and specialty veterinary care costs - no complaints here. I will forever be grateful for the team at VSEC.

I wanted to give a massive shout out to VSEC. Last Thursday my wife went out to the patio and the cats will run outside when we open the door. Unknown to us a coyote was a the other side of the patio, and had attacked my cat Jimmy. Went my wife told me she saw a coyote. I went running out in sandals and no flashlight and found my poor kitty on the ground in shock unknown to the damage. I raced him to VSEC at 530 in the morning . He was given treatment right away. He was given oxygen , care, and a rabies shot. With in 48 hours he was good to go and is home with a care plan. He is lying cozy on the floor. Dr. Ferrel was amazing in helping us . And so was so many of the staff members. We owe the life of our cat to VSEC. And we are incredibly grateful for their quick efforts and actions to help restore Jimmy to a healthy state. The only caveat I’ll say is get pet insurance! It’s worth it. We now have had to cover kidney stones, another cat who bit onto a fishing hook, and now this. We will definitely be investing in pet insurance.

I came here at midnight for my cat that had been throwing up non stop and refused to eat or drink. They were unable to give me a wait time over the phone but the emergency vet here in Ventura said 8 hour wait so I took my chances. They had me in and out within 3 hours. They checked my babies vitals, took X-rays, gave her nausea treatment and hydration. They were super kind and caring. Took the time to listen to all of her history, and made sure I understood what was being done, what it meant, and what it would cost. I left the house in such a rush that I forgot my wallet and they were still able to take payment with just the numbers of the card. I received an itemized receipt for insurance without asking. I also think it’s a nice touch that they have an exit to the parking lot that doesn’t go through the lobby, in case you’re a wreck like I was. I was so grateful for their entire team especially so late at night and I know where I’ll be taking my babies if I ever have an emergency again.

This Vet saved my cats life- it was a holiday weekend and early in the morning. I took my cat there first thing in the morning and they took him back right away for breathing problems. They were very communicative and got him stable. He ended up needing to have a surgery and an endoscopy that they couldn't do but they gave me all the info on how to transfer him and got his records over to the other vet immediately. All of the staff was very warm and friendly. Highly recommend.

I brought my dog here for a rattlesnake bite on a Sunday evening when everything else was closed. As crappy as the situation was, VSEC made it as easy and pleasant for me as possible. The vet, Dr. Farrell, was compassionate, and the way she handled our case was very logical and reasonable. What I appreciated the most is that the staff realized that neither me, nor my dog wanted to be there, so they got the critical tests and treatments done, and then let us go home, which worked out perfectly. I think 90% of emergency vet places would have forced me to go home and leave my dog there overnight for observation. Thank you Dr. Farrell and VSEC!

Glad to have this 24/7 emergency vet nearby. They did some procedures my regular vet couldn't perform on my last dog, & just recently saved my new dog's life when she got into something toxic. They overestimated how much it would be, but refunded me the price difference. They're caring & thorough. Clean facilities.