Banfield Pet Hospital

They were very caring and compassionate with my girl Ronnie when it was time to let her go. I just adopted LucyLu and brought her there because of the service I received before. Great vets and vet techs. The front desk people are great, although there’s one person that isn’t the friendliest. But everyone else is amazing!

Dr. Cincoski and Rose at Banfield Pet Hospital provided high-quality care for my dog, Ella. They were gentle, thorough, and genuinely caring throughout the visit. I appreciated how attentive they were and how comfortable they made both of us feel. It’s clear they take pride in what they do. I’d definitely recommend them to anyone looking for thoughtful and compassionate veterinary care.

I have been taking my dog here for over a year now and really like the vets who work here. I am very happy with my experience at this location.

I love the care both of my fur babies get here. My babies have a little weight to lose but they are never fat shamed. We are on a plan with their weight loss journey and are making progress. The doctors and technicians we have seen there are awesome. I have both on a wellness plan so I can budget their care.

I brought my cat here for potential worms. I also brought in sample and the vet told me it looked like a worm. I was then told by 3 different staff members that if I do not receive a call, then it wasn’t worms. I also have 2 other cats in my home. I never received a call so I was then under the assumption that it wasn’t worms. I called a month later in regards to a prescription and I asked them if they weren’t worms, what were they? The lady on the phone proceeded to tell me it was worms and when I asked why nobody called me like they said they would, all she could say was sorry. This is so beyond unbelievable and unacceptable. Our other two cats were left untreated as we were under the impression that it wasn’t worms. Because again, nobody called me like they said they would. The staff is incredibly nice but it just seems chaotic and unorganized if they can’t even call someone and let them know their animal has worms. Insane.

What they say in the other comments it’s absolutely true. I dropped off my puppy at 8:30 and they didn’t check her until 4:30!!! To check her skin and said she is fine and keep monitoring at home. And when I picked up I found out they don’t even bother taking them out to potty they have them in a cage all day. What is wrong with this place? I hope my dog doesn’t get a UTI out of this. Will try to avoid this place as much as possible.

They were great with my cat while we were there and gave us a diagnosis. However every step since from getting prescriptions, to records, to referrals to a surgery center the have been extremely unresponsive and we have either spent weeks getting what we need or not gotten it at all. I would only use this clinic for simple matters like vaccinations or a checkup, never again for something ongoing and time constrained.