Thomson Animal Clinic

This place cares more about money than anything else. My dog had a bump on her and we asked to get it aspirated and was told no that it was pointless and Dr. Katherine Engel kept pushing for surgery. This same bump, we had another vet look at and they could tell just by looking at it that it wasn’t cancerous. With all this being said, Dr. Katherine Engel missed another lump my dog had that turned out to be a mast cell tumor. We had gone multiple times to get allergy shots and because our dog didn’t fit the textbook criteria for how long it should be effective for, she said we were lying. The last time we took our dog in for a shot she suddenly took her to the back to give it to her when all the other times she did it in front of me. After that shot we noticed our dog didn’t get any relief unlike any other time. Save your time and money, take your pet anywhere else.

I wish I could give this place a zero but I can’t. I have been coming here for years and have brought all my animals here. My last two visits were not the best due to Dr. Trivelloni’s poor attitude. Put one of my dogs down with her and her bed side manor was not great. I didn’t have a choice and HAD to euthanize right then and there. I could not take her home and let the rest of my family say goodbye. Her mind was set and you could not change her mind. My other dog came in for vaccines and I was charged a medical exam instead of a wellness which I believe costs more. I did full bloodwork and one thing was slightly off and she freaked out about it. It was 1 above the normal. Was told I need all these medications to fix it. Then I still decided to come back for a recheck mind you was $5 less than the medical exam. She then told me my dog was dying. I got a second opinion and my dog is completely fine. This is not the first bad review about this Dr. It is crazy to me that they would let somebody work here that keeps getting bad reviews and clearly not practicing good medicine. Will not be returning here.

Brought my 18 year old cat to Thompson Animal Clinic on Saturday as she was at the end of life. The Veterinarian, the Vet tech and front desk staff were so kind, compassionate and supportive. What an amazing group of women. I would highly recommend Thompson Animal Clinic for anyone seeking Veterinarian care. Thank you to everyone who made that day more peaceful and relaxing. 🌈RIP Booky ❤️

This place is horrible. Staff are incompetent. Cannot complete the most basic services like nail trims or blood draws without inhumanly drugging a pet. Will not allow the owners to remain with pets so their solution is to drug the pet. All the years I’ve had animals this is the most absurd routine for a simple exam.

I've been coming here for almost 10 years now. New doctors have taken over. Almost waiting an hour outside in the car. I asked for water, nobody brought any, but they said she was next and five minutes later she got in. Please take this one star as a reminder to stop over booking your customers. Not only that but my dog has all of this green stuff around her mouth I assume is maybe from medicine but nobody told me. I probably should have just called and spoke to you the doctor directly but that has a lot less of an impact. Maybe this way you will consider changing your ways please. I know everywhere has a help wanted sign right now. I know we are in the time of Corona. Book less customers for the morning then because there was four of us all waiting outside. The other gentleman I talked to he's been coming there for 20 years and we will give you the benefit of the doubt that Corona does not help with being understaffed and the mental constitutions of people. Please just take the time to consider and have some more empathy for the customers. We can't have dogs in cars for almost an hour. Not everyone has ac.

I took my dog to thompson animal clinic on Friday. I cannot give them a good Review. The new ownership is horrible, When it was under the last owners I've been going there. 20 years. Doctor Jill wouldn't even help me unless. I gave her 4 to $500 to test. If my dog has a urinary track infection. I told her I didn't have that money. She turned around walked away from me. I wouldn't recommend this clinic. I'm never going back. I've been going there for 20 some years. I will never go to this clinic ever again. When Doctor Munich had it under his name, it was great. He took the time to talk to you. Workout solutions to try to fit with in your budget.he put you on a payment plan ,if I didn't give this lady money, she wanted nothing to do with me. I would suggest taking my dog to an alley and having a stranger.Take care of my dog.Than I would doctor jill..very disappointed in this clinic. She didn't care about my dogs health, she only cared about the dollar ,shame on you Dr.Jill

Thomson has been taking care of my pets for 16 years, and they have been wonderful. They REALLY care for my pets. They have done an outstanding job in arranging care through the COVID situation