Rotterdam Veterinary Hospital

Great vet services, very friendly and knowledgeable. They always get me in if my animals are having any trouble and help get it resolved. I moved a half hour away and still bring my pets here because I trust them and they provide such great care.

It is not what it used to be. I used to love this vet hospital. I had been bringing my pets here for many years and It used to be a place where they genuinely cared for you pets, and was affordable so that you could give your pets the best possible care, within your budget. Post Covid has changed ask that !! I also missed one appt, and then had to pay a deposit before they would even see my pet,It makes people feel less than, and that your pets don’t matter,unless you have a lot of money. I miss the older vet Dr. she was superb. Retired now believe. As for the waiting room atmosphere, I can agree, some staff are somewhat stiff, unsmiling and unwelcoming. Depending on who you are. Others have also noticed the same thing. If you are not there all the time,every month etc.. you are treated differently, from some of the staff members. Staff used to be fantastic here. I also can agree with how they push you to do all these "important "tests just about every visit. Granted, some testing should be done on your pet so you know its health, possible health risks,any allergies etc.. but not every single vet appt. It saddens me because this used to be a superb vet hospital. Now it’s about the All mighty dollar.

We have been with Rotterdam Vet for many years. The staff is friendly and accommodating. The doctors are knowledgeable and answer all my questions. They are truly animal lovers and take great care of my dogs.

I can’t say enough good things about this vet! Not only are they available within a reasonable amount of time, but they also go out of their way to explain everything clearly and thoroughly. They’re always kind, patient, and incredibly understanding. Most importantly, they take excellent care of my cats—I truly feel like they treat them as if they were their own. I feel so lucky to have found a vet I trust this much.

Great! My dog loves the place. Knows his way in. Drags me into the vets office. They have been taking care on my Gucci since he was a puppy.

Always trying to get you to buy a test or a service that you really don't need. I was not thrilled with how they administered our puppies' shots. Also tried to tell me that if I didn't bring my dog for friendly visits that he was going to turn into an aggressive dog and it would be my fault when he turned out like that. Of course he doesn't want to go there after they gouged his leg trying to give him a shot. For a new puppy, they intentionally spread out the appointments so that you have to pay a visit fee each time. I am also not happy about being required to pay a deposit to set up an appointment after I needed to reschedule an appointment due to a work conflict. I had to reschedule once. Now they want a deposit every time I book an appointment. I can see asking for a deposit if I have a balance on my account, however, treating me like a serial offender is ridiculous and uncalled for. And life happens, sometimes you need to reschedule your appointment; don't penalize people who are trying to make a living. And really? I had like 10 appointments in 2 months and I had to reschedule one. Overall, not very helpful or friendly. Not customer focused or pet focused - just trying to upsell and charge as much as they can. Moving to a different vet.

Great first time experience with a very "scaried cat" dog! Athena is afraid of her own shadow, seriously! Thank you Rotterdam Veterinary Hospital!