Banfield Pet Hospital
📍 Cat veterinarians in Schenectady
Banfield Pet Hospital in Schenectady offers a range of services for cats and other pets, with a focus on thorough care and professionalism. The veterinary team, including Dr. Gomberg, is known for their dedication and expertise, ensuring pets receive the best possible treatment. Many clients appreciate the personalized attention and support provided, especially during challenging health situations.
While the overall experience is generally positive, some clients have noted issues with customer service, particularly regarding phone etiquette and response times. Despite these occasional drawbacks, Banfield remains a reliable choice for pet owners seeking quality veterinary care.
Features and services of Banfield Pet Hospital
- On-site services
- Wheelchair-accessible car park
- LGBTQ+ friendly
- Appointment required
- Appointments recommended
Banfield Pet Hospital is in position 4 out of 5 in Cat Veterinarians in Schenectady
Customer Reviews
Banfield Pet Hospital has a rating of 4.1 out of 5 based on over 197 reviews on Google
Great place as long as Matt doesn't help you. Vets and assists are thorough and give endless care. My beautiful 14yr old Chihuahua juliet ❤️ has a collapsing tracua which causes discomfort and sickness they all work together with me to keep her as comfortable as possible and living her best life. I appreciate both hospitals that serve me in niskyuanna and Clifton park. Thank You All.
My pitbull Millz absolutely adores his Dr and the techs. I brought him to 3 different vet clinics and he wasn't as relaxed as he is with the ladies here. I went to Hernais and the vet wasn't comfortable with touching Millz unless he was sedated and Millz wasn't comfortable with her which made me anxious. He was just diagnosed with cancer so he's not been in the mood to be there lately but he still gives kisses to everyone who wants them. They've worked with me and talked me through the best care. The only thing I don't like is dropping Millz off 8-8:30a.m ...it s just difficult to get up and function with an excited dog so early when you work so late (12:30a.m.). They don't offer overnight service because they close 5-6p.m. As long as Millz loves them that's what matters. Having your fur baby anxious going to the vet to begin with is stressful but when they actually like going is the best.
We are so grateful to Dr. Gomberg and the Banfield team for all their help with our dog Ollie’s pet health certificates for both France and the UK. Moving internationally with a pet is stressful and the process is very confusing with strict guidelines about when certain shots/treatments need to be given, but Dr. Gomberg went above and beyond, she did extensive research to make sure every detail was correct and nothing was overlooked. Thanks to her, everything went smoothly and we were able to bring Ollie to England without any issues. Ollie loves his new home in England and we appreciate the care, professionalism, and kindness from the entire team.
I was considering switching veterinarians and bringing my three pets here but I can already tell that the customer service is severely lacking and will not be pursuing this any further. I tried to call and was put on hold without anyone actually saying hello to me, left on hold for over 10 minutes, then tried to call back and was immediately hung up on. Whoever is answering your phones needs better training on proper phone etiquette in the work place
I called Banfield yesterday and left a voicemail. My buddy needs to see a Dr. but instead of an actual callback I got a text for a survey. I guess it is ZERO STARS !!! Can’t understand why nobody actually called me back
Banfield has been wonderful. Providing exceptional services for all my dogs needs. If you are looking for a veterinary clinic; look no further. 💖
Dr. Gomberg is a very, very good vet and truly cares about the animals. She helped me through a very rough treatment for my sick kitty. If it weren't for her and the other members of the team my kitty probably wouldn't have made it.
Information about Banfield Pet Hospital
Address
Banfield Pet Hospital is located at 406 Balltown Rd, Schenectady, NY 12304, United States
Phone
The phone number of Banfield Pet Hospital is +1 518-374-2848
Website
The website of Banfield Pet Hospital is: banfield.com/locations/veterinarians/ny/schenectady/nsk
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 07:00–16:00
Sunday: Closed
Contact Banfield Pet Hospital
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