Santee Pet Hospital
Santee Pet Hospital stands out for its compassionate care and professionalism. The staff is known for taking the time to educate pet owners on maintaining their pets' health, offering detailed explanations and personalized advice. Many visitors appreciate the attentive service, with both the front desk and veterinary team showing genuine concern for the well-being of their animal patients.
The facility also employs a stress-reducing procedure by utilizing a park and call system, ensuring a calm environment for pets. However, there have been isolated incidents of confrontational behavior from the owner, which may not reflect the overall quality of care provided by the rest of the team.
Features and services of Santee Pet Hospital
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Appointment required
- Appointments recommended
Santee Pet Hospital is in position 4 out of 4 in Cat Veterinarians in Santee
Customer Reviews
Santee Pet Hospital has a rating of 4 out of 5 based on over 83 reviews on Google
Best vet experience! They spent an hour with my puppy and me, talking about his health, recommendations for maintaining his good health, when to get him neutered, and more. My puppy was very comfortable with everyone there.
They are the nicest people, very professional with excellent vetinary care and also compassionate too. The best veterinarian we’ve been to in 45 years.
Today I tried to park in the handicap spot in front of Santee Pet Hospital. I was greeted by the owner of the business who was already outside with one of her customers. She started out by telling me I can’t park there and she decided it would be a brilliant idea to stand in front of my vehicle and demand I park across the parking lot in a different spot even after showed her my placard. I told her many times I have a placard for a reason and the spot was designated for those who needed it. She continued to belittle me and tell me I don’t look handicap. Shouting out I should be at work and I am disrespectful for not moving where she tells me to move. She then called the police. During this time one of her (I’m assuming) employees came out and told her I could park there but she didn’t listen to him. After about 15 minutes of waiting the sheriffs department show up. They inform her that it is public parking and I in fact can park in the handicap parking spot with my placard that I had clearly displayed. She was argumentative with the deputy but eventually gave up and went inside. No apology was given. After dealing with the owner I’m not surprised their yelp has 3 stars and google has 4 stars. I’d stay away from this business and think twice about bringing my pets here.
I had a great experience here. Both the front desk and vet were very caring, loving and compassionate to me and my cat. They took their time teaching me so many things to do at home and tips on how to do them best. They gave excellent care to my cat and checked back later to make sure she was improving. I very much appreciate the waiting room procedure utilizing park and call to ensure that there isn't a stressful waiting room full of animals which I believe helped greatly with my skittish cat. I will continue coming here gladly.
Very helpful, took the time to look at my dog as a walk in. Very honest took the time to make sure I understood what's going on with my dog. Didn't push extra service for my dog at my expense. My visit wasn't wham bam thankyou man, now go pay, I like them. Keith
Very kind people working here, excellent care. They listened to all my concerns and helped me to the best of their ability. The vet himself took the time to go over every little detail with me when it came to my cat who was sick, she eventually got better 🙂
I’ve taken my puppy and our senior cat here and they are all super nice! I wouldn’t go anywhere else now that they’ve taken such good care of our babies. They’re very conscious of their pricing and make it as affordable as possible for us! The vet here is super knowledgeable and explains everything in detail very well. They’re very attentive to each pet and are very professional. Thank you Santee Pet Hospital!
Information about Santee Pet Hospital
Address
Santee Pet Hospital is located at 8936 Carlton Hills Blvd, Santee, CA 92071, United States
Phone
The phone number of Santee Pet Hospital is +1 619-449-4100
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: 08:00–13:00
Sunday: Closed