Bay Area Bird and Exotics Hospital

Sadly I had to put down my pet hamster. They were very compassionate, first examining him to make sure there really wasn't anything that could be done. They have a private room for you to say goodbye. And they offer to make a little clay plate with your pet's footprints. The receptionist who was working was really sweet and compassionate too.

I’m writing this to warn other pet owners, especially bird owners. My aunt took her 17-year-old parrot to this clinic for a simple wing issue. The vet said they needed to use anesthesia to take an X-ray, and my aunt agreed. But what happened after the anesthesia is what caused her bird to die. While the parrot was still unconscious and not fully awake, the vet force-fed her liquid food using a syringe or feeding tube. Within seconds, the bird collapsed and died right there on the table. Anyone who has ever owned a bird knows that feeding them before they are awake can cause aspiration and death. This is basic knowledge — even for non-vets. Instead of taking responsibility, the clinic told my aunt that her bird "had a stroke," even though the timing made it very clear what actually happened. To make things worse, they still charged her over $500 and sent her home in shock with no apology and no compassion. This was a beloved family companion of 17 years — and she also leaves behind a sister bird at home who has no idea why her partner is suddenly gone. If you love your pets, please think twice before trusting this clinic. No animal should die because of such a careless mistake, and no owner should be lied to on top of their grief.

Dr. Marcucci didn’t actually address anything during my first vet visit. Brought my baby conure here for the first time and the entire time she was just talking about her life instead of actually examining my parrot. Super unprofessional and frustrating. Hopefully there will be another avian vet available in the San Francisco Bay Area in the near future.

Dr. Marcucci saw my parrot without consent or permission permanently clipped my parrots wings. Ever since than my parrot screams in pain in the middle of the night. He also has a bald spot on it’s right shoulder wing. If you love your parrot. Don’t take them to this one. Compare photo right wing where was permanently plucked and left wing that was left alone.

My feather baby Coco has been a patient here for the last 2 years and I'm very happy with his/ her care The staff is kind and friendly. Dr. Marcucci is not only a knowledgeable professional but you can tell that she genuinely cares about all her patients.

Terrible. Vet is not knowledgeable and is mean to her staff and clients. Read through the various reviews detailing numerous instances of medical malpractice.

Brought my potato child here for a check up and Dr. Marucci was kind, knowledgeable and friendly. The scaley potato was not happy to be upside down but Dr. Marucci quickly calmed her down. She's great.