Great Northwest Animal Hospital

GNW Animal Hospital has been my vet of choice for many years for my 4 dogs. They love their patients and have always treated my dogs with the utmost care and respect. The staff is always super friendly and helpful in-person and over the phone. Wait times are minimal and every visit has been a positve experience. Highly recommended!

We have visited this location numerous times without issue. The staff have always been friendly and attentive, and I have never walked away feeling discouraged and ridiculed. However, today I had the complete opposite experience. Dr. Loretta Ehrlund was incredibly rude, condescending, and dismissive not only to us and our puppy, but to her staff as well. Not only did she talk to my partner and I like we were children, she also implied that we had stolen our puppy rather than found him as a stray because of his breed. That is ridiculous! I am paying nearly $400 for the care of my animals, and I expect to be treated with respect whenever I come here. Furthermore, rather than elaborating on his health, considering we found him as a stray yesterday, she decided to take the time to pop-quiz us on bonding exercises and heart worm prevention. I understand that she wanted to make sure the puppy went to a good home, but there are a million of other ways she could have went about that. Whilst ridiculing us over his potential size and our fit to take care of him, she was also exhibiting the same behavior to her assistant, which is obviously incredibly unprofessional. Overall, my experience today was ridiculous and disheartening. I hope proper action is taken to ensure correction of Dr.Ehrlund's behavior toward her staff, patients, and their guardians.

My dog was injured by the staff at great northwest animal hospital.improperly using a slip lead leash that had no protective stopper to prevent choking. My dog was returned from his examination with both his eyes bright red from the amount of pressure from that leash.it made the blood vessels in both eyes burst.he was like this for 6 days.this hospital is dangerous,the staff never apologized they avoided speaking with me. My bill was almost 700 dollars which was paid to them. That's all they cared about . Be warned taking your pet to this place could result in your pet being badly injured, traumatized or worse.

We have always received the best care for our pups. It makes such a difference when it shows that staff love what they do, courteous and friendly every time. Glad we took our friend’s recommendation to visit Great Northwest Animal Hospital.

I recently had to make the hardest decision of my life and say goodbye to my sweet dog at Great Northwest Animal Hospital. Even though it was heartbreaking, Dr. Connor Chandler, DVM, was incredibly compassionate, gentle, and understanding, and she treated both my dog and me with so much care and respect. She took the time to explain his condition and helped me feel at peace that I was doing the right thing for him. I am very grateful that his final moments were calm, dignified, and surrounded by people who truly cared.

Great customer service I actually had an appointment with another doctor, but they were rude on the phone when I called you guys. We were super nice and was able to get me in earlier so I didn’t feel as nervous about my dog’s cough.

Friendly staff, techs, and vets. They all were super helpful, and there were options for treatment. It's never cheap to see the vet if something is going wrong. But they are cheaper than other places. Love the lobby, super clean and nice. They have refreshments available. I'm happy it's so close to home, and the online portal is really easy to use. They took really good care of my senior cat. My dog, Frank was groomed there. The girl was amazing, did a great job. Gave useful advice and was really kind to me. We always tip for all the hard work they do. Def worth it. I didn't recognize him after the trim. So cute!