Vetco Vaccination Clinic

Somehow a prescription for heart worm medication was added to my visit. I didn’t ask for it and no one discussed it with me at my vet visit. It just showed up and now I’m getting unwelcome messages that the prescription is ready. It doesn’t appear that I’m getting charged for this. So far. It’s troubling that something like this can happen.

Check in seemed a bit disorganized - clients were confused what they were waiting for (in this case we were waiting to have our names called but that was not communicated to us so it was "hey what we do?") Maybe two people checking in would be good, and the area we had to wait was cramped. Vet area set up was organized and efficient - thank you for that.

The past 2 years, I have taken my pitbull and porch to get their vaccines from Petco. The have a veterinarian , but I can't afford what they charge for a visit and vaccines. By taking them to Vetco, I save hundreds of dollars and keep my dogs safe. The staff is friendly and helpful.

"Laura Mason" traumatized my precious little puppy. She made her cry, loud, and even after getting home, Simone was acting terrified of everything, even us. This girl had the audacity to go on and on about how I was doing everything wrong, from feeding her bad food (Farmer's Dog), grooming her wrong, not having pet insurance, etc., letting me know she worked for an E.R. Vet (maybe she answers the phone). Just because I'm small in stature, I'm 60 yrs old, nothing makes it ok for her to condescend down to me, perhaps making up for her own incompetence. She could do well with a few training classes in administering vaccinations, not to mention customer service. Meanwhile, we took Simone to her next appointment today, at a different location, and everything went smooth, no crying, and since being home, she's been acting normal, and drifted off to sleep peacefully, as should have happened last time. Upon friends' and family suggestions during this last holiday, we waited to submit this review until after Simone's appointment today, to have something to compare her last horrible experience. We hope this doesn't happen to any other animal, this was NOT OK. Sincerely, Jackie Giordano Michael Giordano Friends and Family We had just finished up with our other puppy, Jamal, with absolutely no problems, mostly with "Laura Doering", who was fantastic!

Experience was pretty much as expected with one exception. We got his shots at a different Petco last time and was prescribed Heartguard meds for worm prevention but now I'm getting emails from them that they won't be filling the prescription anymore do to not being able to verify the prescription. Both locations are Petco so guess they don't need my money.

Great service easy to use and they were very good with my cat

Unprofessional didn't get what I paid for. Vetcos 1800 number and customer service is useless.