Klaich Animal Hospital in Reno

I have been taking my dog here for years, she sees Dr.(s) Bertucci and they’re fantastic. But today, while bringing her in for her annual lab work, I witnessed something I found to be marvelous and profoundly impressive. An entire family rushed in their injured dog who was clearly in distress, family members and children in tears, and the staff reacted so quickly, calmly and efficiently. Immediately got the dog and family back for care. The waiting room was packed, they’re handling emergencies, and still managed to squeeze my dog in for an additional vaccine she was due for despite it not being scheduled. Over the years I have particularly admired Janelle (pardon if the name is incorrect, she has dark hair and a warm smile). Everyone there is patient, kind and attentive. Highly recommend to anyone in the Reno area. Every single one of you is amazing! What you all do matters SO much.

We really like this veterinarian clinic, they have seen several of our pets over the years. We had to put down an old friend and they are the most professional, understanding, kind, patient and giving people. This one was hard for both of us and the staff did an excellent job handling our specific situation 👏 👍 thank you.

Once again all the staff was great with me, a week ago my dog Lana began a very difficult treatment of an internal infection, Dr. Brian Painting was the one who attended us, from the first moment I explained to him that my dog was the most important thing in my life and I treated her as she deserved after a week my dog did not succeed, her immune system was completely damaged they treated me in the emergency room just by entering the staff of the girls in reception they are amazing, Throughout the process the doctor and nurses kept us informed of everything and were very understanding with us, I know that Lana was in the best hands and care after all a day in the emergency room Lana did not succeed, they were so respectful with us and her, they gave us time with her where we could say goodbye, without a doubt I have nothing bad to say about them Once again thank you to all the staff for doing that great work with love and passion I am really very grateful, Lana will always be in our hearts, you were the best

ABSOLUTELY LOVE THIS PLACE!!!! Left old vet I had for over 20 yrs due to lack of care & concern for my fur baby's health issues. Old vet did blood work for dental, not so good results & tells me my dog needs to be seen. Ummm, seriously? SHES RIGHT HERE IN YOUR CAGE IN BACK, SO SEE HER!!!! Prescribed a medication & that was that!!! Called Klaich & explained issue with previous vet, the girls got my fur baby scheduled to be checked. I WILL NEVER GO BACK TO PREVIOUS VET & I highly believe it's time for their business to retire!!! The wife vet is so incredibly RUDE & UNKIND!!! Not an ounce of friendliness, empathy or concern for the animal patients they see!!! When you're a doctor of veterinary medicine, empathy is a MUST!!! KLAICH has such AMAZING staff & Drs!!!! If one is having a hard day, you would never know because the SMILES, FRIENDLINESS, EMPATHY, COMPASSION etc. SHINES through first & foremost!!!🙏🏻 THANK YOU KLAICH Drs. & staff for being such WONDERFUL, AMAZING human beings that TRULY show how much you care about your patients & their humans!!! 😉🐶✝️

Klaich Animal Hospital is amazing! We had Dr. Tara Whalen and she was so patient, kind and helpful. Our dog had to have dental surgery which can be very stressful but Dr.Whalen and her team made us feel more at ease about the situation. They called us with updates throughout the procedure, gave us a cost estimate before deciding if we wanted to go through with the procedure, kept our dog for the day to monitor her coming off anesthesia, and they even said if we need a follow up visit, if we feel like anything might be wrong, it’s free of charge. Additionally the front desk service was excellent, they were very nice and all had a gentle demeanor, and the wait times were not too long. Overall an excellent experience and we will be returning for any future needs.

With great dread, my sweet Buggy boy passed away today with the help of this hospital. They were kind, informative, prompt and straightforward. I appreciate that. They allowed us as much time as we needed. When the vet was allowing us the time, my boy had an episode and a different vet quickly stepped in. Thank you guys for your help today.

Ive been coming to Klaich for over a year and I bring my babies to see Dr. Ryan Bertucci. He is amazing and so compassionate. He never tries to make my visits costly, and in fact tries to save me money, which shows he truly cares about animals. He is patient and kind and my babies love him. I will definitely keep coming to him for the future. Thank you, Dr. Bertucci, for always treating my babies so well!