Rancho Regional Veterinary Hospital

I took my cat in on 4/10 because she wasn’t grooming herself and I was scheduled to travel on a plane with her 4/26. The Vet (Dr Green) barely looked at her mouth and said it was caused by stress because I have a 6m old. Two days ago I had to take her to the emergency room because she has a growth in her mouth that’s caused by an infection - that’s why she wasn’t grooming herself. I have a self feeder so I wasn’t sure if she wasn’t eaten normally until that day i took her to the ER because she didn’t move for the entire day and was lethargic. This vet, not the Dr, called me to apologize and offered me a less gross-tasting prescription for free to give my cat since I have to wrestle her to give her what the ER gave me. I couldn’t go earlier and got to the vet today, Friday, at 5:45pm and everyone was gone, even though they close at 6. And they are closed on the weekends so I’m stuck with the prescription I have if I still try to fly with her this Sunday. The ER visit cost me $966 and I lost my job a month ago. Now I don’t even get the free prescription because everyone dipped out early. And if I don’t fly with her, I’m stuck home alone for 3 weeks with a sick cat and a baby.

We stopped taking our two Maltipoos there some time ago due to inconsistent pricing and an incident where upon pickup one of our dogs had a gash on his nose, and no one could explain how it happened. Since then, we've been very happy with our new vet and boarding facility, Valley Animal Hospital off Riverside Ave. in Rialto.

This was our first time here. All the staff and the Doctor who saw our baby were amazing. Our boy got stung by a bee and was in so much pain it made us worried sick. When most of the places tried to make money off us while still keeping our boy in pain,they were really compassionate. They were not only thoughtful for our boy but they also made sure we were happy parents too. I understand that appointments are important but so does compassion specially for a veterinary hospital. Thankyou for taking us in and making us comfortable. I am specially thankful to Dr.Bach and the technician Maggi.I was nervous because of some reviews and asked if the procedure could happen without sedation. They actually went the extra mile for us even though it took so much effort from them. If I start writing the whole story I might cry so keeping it short but these words and appraises are not enough. I recommend the place and specially thankful to Dr.Bach and Maggie ❤️🐾

The first visit was acceptable with a diagnosis of two possible conditions.(Provided this was a second opinion visit). Meds made her sleep a whole day. But after a couple of days she got downhill which led to believe it was just one of the two possible conditions. So, I brought my dog walking on second visit in advance of the follow up from first visit (before the scheduled day) for confirmation of just one possible condition. Instead of giving me a REAL assessment, (Google would have made no difference), they sold me a false hope, no prognosis but hope, and charged me almost a thousand dollars. Dog didn't stand anymore when picking up, got worse overnight (no difference from previous night which made me go to vet again), and with just two doses of meds at home dog died next day. We are left with all the medicine and extra exams (having been performed already)...and no peace of right choice. If your gut tells you don't go to vet, don't. It's an just educated guess with power to prescribe. We can also guess. We can also observe. We can also fail...with ignorance. It was a bad move and they need to acknowledge. Real responses, real approaches. It seemed it was gonna be that way..Doctors differ. That's a bummer. (Make sure to have emergencies on same day your doctor or vet in this case is available,huh?)

Always love coming here and seeing the nurses, they are always so helpful. Love to see sweet Bernice during my visits - she is the kindest kitty!

Our family received excellent service and compassion as we had to say goodbye to our beloved Pongo. The care received from the doctor and staff was wonderful in our time of loss. I am grateful that we found a caring facility. My family and I will always be grateful to everyone at Rancho Regional Vet. Thank you for being there for Pongo and our family.

expensive and smells terrible i don’t know if there running a cat farm over here but it stinks so bad. save graceful animal hospital is a couple minutes away but so much cheaper and not disgusting. WILL NOT RECOMMEND