All About Pets
All About Pets in Provo stands out as a trusted destination for comprehensive pet care, blending veterinary expertise with compassionate service. Led by experienced professionals like Dr. Rimmasch, the practice emphasizes personalized attention, ensuring thorough explanations and prompt responses to owner concerns. Their dedication to both medical and emotional support—whether during routine checkups or difficult farewells—has earned them loyalty from many pet owners.
The clinic also excels in grooming and specialized care, delivering meticulous results that enhance pets’ comfort and appearance. While individual experiences may vary, their commitment to clear communication and attentive treatment reflects a focus on building trust. For those seeking a well-rounded, caring approach to pet health, this practice offers a reliable resource.
Features and services of All About Pets
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Toilet
- Appointment required
- Appointments recommended
- On-site parking
All About Pets is in position 2 out of 4 in Cat Veterinarians in Provo
Customer Reviews
All About Pets has a rating of 4.3 out of 5 based on over 298 reviews on Google
Dr. Rimmasch takes very good care of our animals. He is quick to return phone calls and refill prescriptions. He takes the time to listen, and answer our questions.
This place is the ONLY place I will ever take my pets. I inherited a dog with my marriage and she became my best friend from day one. Never knew I could love an animal as much as I loved my little "puma". She was a little maltipom. I cannot begin to tell you how good all about pets treated our little puma. The grooming was always fantastic and Dr Rimash helped that little pup stay alive for years past what she was expected (6 more to be exact) just so happens that 6 was when she was in my life. She passed away recently. We took her in to all about pets and the Dr to say our goodbye. It was unbearably hard but they even shined during that hard time. I would trust them with any of my pets needs in the future.
I’ve had MANY issues with this vet, but today was the last straw. During a routine xray checkup after a broken leg Dr. Arnold told me and my fiancé that our dog had many complications with her healing, and needed amputation. I asked about where the complications were and he couldn’t even give me an answer. Because I was so skeptical, I got 3 opinions from an actual orthopedics and all 3 said that was nonsense and that everything was healed and looked great. We almost cut off our dogs leg because of the utter incompetence! Find a different vet, your future self will be happy for that.
Had to say goodbye to our sweet Sookie, and there was only one place we knew we should take her. The doctor stayed late on Saturday to accommodate us. He explained to us our options and they were compassionate and very respectful of our wishes for her. They kept her comfortable, and the stress levels down. Thank you for making this sad experience a little more bearable.
Cannot say enough good things about the job their groomer did. Pup went in with winter undercoat patchiness everywhere, but looked brand new afterwards. Fur is soft and even. Very impressed.
Very disappointed with this vet office. My dog has been seen here before for seizures, during which the vet performed an exam and ran tests, so he is not a new patient. That visit itself was frustrating because the vet was rude and dismissive, insisting his seizures were caused by his raw diet, even though it was a healthy, carefully managed diet and all test results came back normal. I left feeling blamed rather than helped. Most recently, I called because my dog was showing possible Giardia symptoms and I urgently needed to drop off a stool sample before leaving the country in a couple of days. I was initially told this would be allowed, but once they realized he had only been in for one previous visit, they changed their answer and refused. I explained the time-sensitive situation and that I was trying to make sure my dog was okay before I left, but there was no empathy, understanding, or effort to help. What made this even more frustrating is that another vet office, which had never seen my dog before, had no issue letting me drop off a stool sample for testing. That contrast made it very clear which office was more focused on helping the animal. While this office is reasonably priced and one of the cheaper options, my experience made it feel like that lower cost may come at the expense of quality service and compassionate care. In situations involving your pet’s health, it is worth investing in quality and professionalism rather than choosing the cheapest option. Overall, this office came across as rude, inconsistent, and lacking compassion. I did not feel that my dog’s well-being was the priority, and I will not be returning.
I’m extremely disappointed with the service I received today. I brought my cat in for a routine nail trim—something he’s had done before at your facility without issue. Unfortunately, this experience was completely different and very concerning. The technician who handled his nail trim did not follow proper handling techniques. I specifically mentioned that he, like most cats, should be gently wrapped in a towel during the process to keep him calm and secure. He was screaming, bloody murder. I’ve never heard a cat scream so bad as if he had been ran over or a broken bone. My cat screamed twice, and it took a lot longer than usual, just for them to return him with only his back legs cut, and not his front legs cut if they had properly with another assistant wrapped him up in a towel like I asked for them to do he would not have flipped over and peed himself like the tech said he did. This level of distress strongly suggests improper handling. Additionally, the receptionist told me she would bring back whoever else was in the room to better explain. However, no one else ever came forward, which raises serious concerns about what actually took place during the appointment. This entire situation reflects a clear lack of proper care, communication, and professionalism. Based on this experience, I cannot recommend your services to others. Pet owners should feel confident that their animals are being handled safely and compassionately, and that was not the case here.
Information about All About Pets
Address
All About Pets is located at 2255 N Freedom Blvd, Provo, UT 84604, United States
Phone
The phone number of All About Pets is +1 801-375-5300
Website
The website of All About Pets is: allaboutpetsprovo.com
Business Hours
Monday: 08:00–18:00
Tuesday: 08:00–18:00
Wednesday: 08:00–18:00
Thursday: 08:00–18:00
Friday: 08:00–18:00
Saturday: 09:00–15:00
Sunday: Closed
Popular Times
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