Petsadena Animal Hospital

One of the best vet clinics I've had the privilege to visit. Dr Li and his team are the absolute best. Consistent professionalism and kindness from all staff, including the front desk and Gladys. Thank you for helping my girl Abby feel better!

New to Petsadena. Have had an absolutely lovely experience! My furchild was super anxious and reluctant going in and everyone has been so lovely and patient with him. Staff is wonderful and communicative.

I have been a client of Petsadena for several years now. Every one, including receptionists, technicians, and veterinarians, is highly professional and super friendly! Appointments are easy to schedule, and they always follow up after the visit whether my pup is feeling well or on the results of testing.

Excellent care by Dr. Reyna and her team, for both physical therapy and veterinary services. What I appreciated most is that care felt very personalized. Staff was very attentive at all levels. Would highly recommend.

I’ve brought my pets to this clinic before and overall I had always had good experiences, which is why this situation was really disappointing. The appointment was only for a nail trim, and I received a call about an hour before the appointment telling me they could not see my dog because he needed a prior exam. I understand clinics may have policies like this, but I feel that should have been communicated at the time the appointment was booked. What made the experience uncomfortable was the way Erick handled the situation. The explanation felt very brusque and lacking empathy, and honestly it made me feel blamed for something that was clearly an internal miscommunication. It was even mentioned that the issue happened because the new employee who scheduled the appointment was not properly trained, which as a client should not be placed on me. Also, my dog did recently have a wellness exam and vaccines done at another clinic only because we were out of town at the time, not because I stopped bringing him here. That’s why the situation felt contradictory, especially since this clinic had previously suggested technical appointments for simple services like nail trims. Even with this experience, my previous visits here had been positive, and I genuinely hope the clinic improves communication and customer service in situations like this moving forward.

Dr. Reyna is the best veterinarian we've ever had, and that's after 33 years of marriage and 8 different dogs. She helped us with caring for our dog Lucky who would be diagnosed with bone cancer, and the necessary arrangements to put him to sleep. The overall empathy of all of the staff and Dr. Reyna in particular made a tragic experience almost tolerable and even beautiful at times, though the sadness of this loss will haunt me forever.

I have three stray cats that adopted me and I am a returning client after an initial consultation. I found the appointment system easy to work with and the front desk staff were polite professional and responsive. I had Dr Emmeline Ye as my vet. She is professional, focused, and answered my questions succinctly - it’s evident she truly cares about my cat’s wellbeing first and foremost. It’s clear this is a well run facility, and Petsadena has won me over as my primary veterinarian provider. I highly recommend Dr Ye - Good work!