Vetco Vaccination Clinic

The process was unclear. We didn’t know we had to check in or where to check in like many other people in the line. We checked after waiting in line for a while. After we checked in we had to wait in line for an hour. Then my puppy freaked out because she was getting shots and microchipped. She started crying, barking, trying to escape the vet and vet tecs hold. I then got worried and scared telling them to let her go and instead of showing empathy with me and my puppy the vet gets an attitude and starts being really rude. I was scared and instead of showing empathy, kindness and patience she was rushing through the process as if she didn’t care then instead of being kind and professional she was rude.

Walked in and said hello to employee, employee made eye contact and just walked away without a peep. Not much variety, still got what I needed but Pet co check on your employees, they're clearly not happy to work here.

Staff is always friendly and willing to help. Also enjoy its location !

helpful information due to covid restrictions not easy to get vaccinations but actitud positive

They were not knowledgeable about my needs

I’ve taken pets to many veterinary clinics over the years. Nervous animals are normal. Scared kittens are normal. What surprised me was how quickly this clinic seemed to blame a frightened kitten rather than reflect on whether the handling itself may have contributed to the situation. We came in expecting routine preventive care and left feeling like we were the problem. Not an experience I would recommend.

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