Northridge Veterinary Center

Northridge Veterinary Center has been great for my dog’s care. Dr. Smith is always there, easy to talk to, and takes the time to explain things without making you feel rushed. While the pricing is a bit on the higher side, the level of care makes it worth it especially since my dog has diabetes and needs consistent, knowledgeable management. It’s reassuring to know my dog is in capable hands with someone who genuinely cares.

Super nice employees. Small office with a dull cold feeling but the people there are amazing. We have a Ferret, so it's difficult to find competent doctors. Even with all the weather issues right now, we were able to get an appointment. Very quick and efficient. Great prices. Gave us medicine for our ferret and made a follow up appointment on the spot. I will follow up my review after treatment is complete

We have brought our pets here for more than a decade. They are always treated with conscientious kindness and they do not oversell unnecessary treatments. The friendly and thoughtful staff are why we keep coming back.

Although they were transparent about their prices after my pet's evaluation, the costs were triple what most vets charge for basic cat treatments like steroid and antibiotic injections! They’re taking advantage of pet owners who are already stressed and trying to do the right thing for their animals. Because of that, I won’t be going back. Pet care shouldn’t come with inflated costs that put people in a difficult position.

So I had a appointment this past Saturday for Sparky, Though we were extremely early, you guys were so kind to allow me and my friend to relax in the Ac. You guys are all very professionally and I apologize for crying outta the blue like that. Dr David definitely will be seeing Sparky for now on.

In a nut shell, when I took my dog in he "appeared" physicall fine. Only problem was frequent urination. I was able to pick him up, hold him, he walked fine, was happy, tail wagging, no noticeable pain, all good. All of a sudden i could hear my dog screaming and crying like someone was killing him!!! The cries lasted what felt like forever. When I got him back (same office visit, after several minutes had passed waiting in the room), my dog was lethargic, in severe pain (I couldn’t even touch him without him screaming in pain) and couldn’t even stand up straight without almost falling over. When I tried to pick my dog up to take him home he BIT me from how much pain he was in!! Smith claims that’s how sever I took him in. One of us is clearly delusional and it’s not me! If it was an accident the least he could have done was to apologize for what happened to my dog and treated him. But instead he said that’s how my dog was when I took him in. He didn’t give pain meds until I asked. He gave diarrhea meds when my dog did NOT have diarrhea!!! He sent my dog home in severe pain from an injury they caused due to negligence. Smith and/or his staff are cruel humans and shouldn’t be anywhere near defenseless animals. Shame on all of you!!! Take accountability for your actions!!! The details of this traumatic experience are too long to type out in detail but my dog suffered severe pain!!

The staff was great , very appreciative, Very welcoming " Dr Smith I was very disappointed , with the way he handled things when it came to my turtle 🐢 he did the examination of my turtle in our presence which was not very pleasant, it was kinda gross to see and deal with what was going on at the time , The doctor trying to put her pro lapes tube back in her , a bit of blood , than he says I can't do this , I can't do this , How this is what you went to college to learn a career in taking care of animals, exotics, I'm not understanding this at all , very confusing, for me " ...When we first walked in he says this doesn't look good " ...Which didn't give me any hopes on this Doctor Smith " ...for saving my turtle " 🐢 " ...Than he says he wants to give us a referral to another Doctor in Pasadena, which I was more concerned of why he wasn't able to do , what this other Doctor was going to do " ..Which was save my turtle 🐢 life " ...Cause that's what they are trained to do " ...I left that placed feeling very distressed, after paying $90 and nothing was done " .. I wouldn't recommend this Doctor Smith too anyone " ...I hope I never have to encounter this ever again " ...I am grateful for the pleasant staff members who were there that day " Thank you " ...You were awesome " ..Happy , but a sad outcome " ...