Ann Road Animal Hospital

My Vets name was Dr. Smith. She was excellent. Her bedside manner is impeccable. My baby had severe pain in her hind area, there were several concerns on the X-rays that might have required surgical intervention but Dr. Smith took the time and did her due diligence in sending everything for confirmation. In the end, she didn't end up needing the surgery thankfully. I am extremely grateful that they were thorough and didn't just treat her unnecessarily. They kept her overnight and monitored her in case she needed additional care. I feel like she really cared about my pets well-being and didn't just treat her like the next pet on her list. Thank you to everyone at Ann Road Animal hospital for the excellent care you provided for my best friend!

We keep coming back We have gone other places to save money and get in sooner, but Ann Road always has full-services and caring staff. We have had cats and dogs there, spays, neuter, end of life and everything in-between. They know what caring animal parents want.

I’ve been using Ann Road Animal Hospital, for a long while. To me, it’s a decent place. The staff is always nice and get the job done in a reasonable amount of time. Back in 2019 when my dog Jake passed away, they waited for me to bring my dog in after hours. I truly appreciated that. There grooming it quick and decent, then again I only used them twice for an All around shave. The duration was only 3 hours which isn’t bad. Now that I have new dogs, Ann Road is my go to Animal Hospital.

The staff was very nice and accommodating. We brought our two dogs in for an early appointment for vaccinations. They realized our concern with bringing our Rottweiler around other dogs, so they made sure to bring him inside through another door to help avoid and prevent any confrontation. I've been taking my fur babies here for over 20 years.

Ann Road Animal Hospital has been an excellent source of animal care for our family. I have always been able to get my Yorkies into see a Vet in a timely manner. The front desk, technicians and Vets have shown not only the best care for the animals but also their human family. Highly recommend this office.

Firstly, I don't know what classifies as an animal hospital, but that would make me tend to believe that they are there for 24 hour care. This is not the case. When they close in the evening, there are no vets on the premises, only technicians. If there's an emergency in the middle of the night, the vet 'on call' would get contacted, with no assurance that they'll come or when they will be there. This causes critical moments for care to not be given. Limited care from the techician, but not full on care immediately. I lost two of my precious dogs in a matter of just a couple of months, and coincidentally, even though I've seen many vets come and go from there, it was the same vet that handled both cases. They went in the morning with some breathing difficulties, and in less than 24 hours (way less than that) were dead. I had prepaid 50 - 100% on their care before they were even admitted. I was told that I would be given a partial refund since the fees I paid where astronomical for the small amount of care they got. I went rounds with them for over a week where they tried to tell me that the money that they owed me, was a portion that I still needed to pay. I had also paid for my dogs cremation, and was worried they wouldn't handle that until the bill was finally settled. I asked where my dog was... no idea. I had to call the crematorium myself, and I picked her remains up there. They normally drop the remains back to the vet to be picked up, but I forbid them to do so. I cant begin to tell anyone how incredibly devastating this has been. I won't return there ever again.

Service at Anne has steadily been getting worse but my most recent visit was the last straw. Long story short my female cat was having urination issues. All symptoms were pointing towards UTI or some kind of irritation/inflammation. Took her to Anne right away for tests. Called the next day for results but they didn’t have any yet. Called the following day and they told me the doctor would call back to discuss results. I waited an hour in which my cat started peeing blood. I called back expressing she was getting worse. They told me to wait another hour. I did, still no call. I call two hours later and again am told the doctor will call back. Around 5pm I call back because if they have medicine I’d like to pick it up before they close. The doctor tells me results are negative for everything and this is behavioral. Essentially telling me there’s nothing to be done but order anxiety meds. This doesn’t sit right with me, she’s still struggling. End of story, I went to Centennial Animal Hospital for a second opinion. They ran more tests and gave me actual medication to treat pain, infection, and inflammation. My cat is now completely normal and fine. A similar incident happened with my dog at Anne where they drew blood and took urine only to call me the next day saying something happened and they needed to draw blood again and it would be complimentary. I never received results for these tests.