Prism Veterinary Dentistry - Manhattan

Very friendly staff, knowledgable and gentle LVTs, and Dr. Ford is very present, clear, and willing to answer any questions. Overall a great experience! Katherine at the front desk is so kind and thorough. Her clear communication and knowledge set me at ease when we arrived for our first appointment. Yesenia was was kind and open while maintaining a professional demeanor. She answered my many questions, and made note of questions that were more appropriate for Dr. Ford to elaborate on. This made me really feel like Prism is a team that works collaboratively to help patients. Julie K was also so lovely and her passion for the work was reassuring. She was incredibly thorough with the discharge instructions and she really sat and listened to me when I had specific questions. Our primary veterinarian recognized the appropriate time to refer to a specialist for my cat's stomatitis. I'm glad she recommended Prism! Pricing was reasonable given the specialty, and was not much more than what we were quoted by non-specialists.

Everyone is just so kind and great to Pancake! Was suspecting tooth resorption before but after inspecting it's not! But did got infection on fractured tooth! He recover very well after the surgery!! Doctor Sydney Warshaw is great and everyone that I met are also very friendly!! A very huge thank you of keeping my furry kid safe and healthy ❤️

Dr. Ford and his team are the best! They’ve helped my little guy keep his remaining teeth the last several years. Unfortunately the little dogs always have a lot of dental issues. I was told by another dentist that my kiddo would lose all his teeth by age 7, but he will turn 8 this June and since seeing Dr. Ford for we’ve managed to keep all his teeth in good standing. Thank you so much Dr. Ford and team, we’re so grateful! 🙏🏻

Dr. Jordan Ford lived up to his excellent reputation as one of the best veterinary dental surgeons. Dr. Ford and team gave my diabetic cat uncommonly great care. Not only did they practice medicine with excellence, they treated my cat with the greatest care and attention. If you want to provide your cat or dog with world class care, go to Dr. Jordan Ford.

We were SO impressed with Dr. Congiusta and the Prism team. Everyone was so compassionate and kind to both my wife and I, and our cat. We felt so well taken care of and advised throughout what was a very difficult time for us. We are all extremely grateful for Prism and especially for Dr. Congiusta. I will recommend Prism to anyone who is looking for attentive and caring service for their pet. Everyone from the doctor to the anesthesiologist to the vet techs and front desk staff were fantastic to deal with. Our cat did not write this but if she could have, she would have.

It has taken me nearly a year to write this review because I wanted to do so with a clear head and without emotion. 48 hours after what was supposed to be a routine procedure at this practice, our seemingly healthy 6 year old dog unexpectedly passed away. Prior to the procedure, his bloodwork was normal and the biopsy that had been performed came back benign. We do not have answers as to why our dog passed away and for that reason I am not placing blame on the doctor or practice. What I will say is that in speaking with other veterinarians afterward, we learned that medications were used during our dog’s procedure that several of them felt strongly they would not have used in something as routine as the procedure. During the incredibly difficult aftermath of our loss, other veterinary providers reached out with phone calls, cards, and kind gestures of support. From this practice, outside of conversations that we initiated in an attempt to better understand what may have happened, we received no follow-up communication and only a bill. This experience reinforced how important compassion and support are during times of tragedy and loss. My hope is that someone from this practice reads this review and operates differently in the future so that other families don’t have to experience what we did.

I had a wonderful experience with Prism! I was referred here for my cat Wendy’s dental surgery specifically because she has cardiac conditions, and Prism has a board‑certified veterinary anesthesiologist on staff to oversee procedures and ensure patient safety. From the very first consultation, I felt comfortable and reassured that Wendy was in good hands. The practice manager, Erin, was incredibly helpful, and Dr. Ford and his LVTs were extremely knowledgeable. The team explained everything in a way that was easy to understand and provided clear, helpful pre‑operative instructions, which made me feel confident leading up to the procedure. I was also able to schedule the surgery fairly quickly! On the day of Wendy’s surgery, I was understandably very anxious, as any pet parent would be. When I dropped her off, the nurses greeted us with kindness and compassion. What I appreciated most was that Dr. Ford personally called me before beginning the operation and again shortly afterward once Wendy was safely in recovery. This truly shortened the intense worry window. I was able to pick Wendy up about an hour after that call and received a thorough debrief from LVT Amanda, who walked me through how the surgery went, aftercare instructions, and what to watch for during recovery. Over the next couple of days, Wendy experienced a few anesthesia‑related side effects, and I followed up with the Prism team to ensure she was okay. Dr. Ford, Dr. Smith (Anesthesiology), LVT Amanda, and LVT Tatiana all provided prompt, thoughtful, and detailed responses that gave me confidence in caring for Wendy and monitoring her symptoms. I deeply appreciated their continued support days after the procedure, and I’m happy to share that Wendy is now doing great—and was already eating better less than a week after surgery! Long story short, I highly recommend Prism for their expertise, kindness, and exceptional care in pet dentistry. I felt truly supported and seen throughout the entire process, and I’m incredibly grateful for the positive impact the team had on Wendy’s well‑being and dental health, as well as the reassurance they provided during a very stressful time. Photos are of Wendy absolutely FLYING on gabapentin during her consult. 🙂