VEG ER for Pets

Saving grace! This facility and the angels 😇 working there are hands down the best. The open environment where you are with your pet and around the staff the entire time is perfect and eases stress. Dr.Rushing is great but seriously the entire team is top notch! I can't believe they have so many people under 1 roof that are so compassionate, patient, knowledgeable, empathetic, loving, calm, full of heart, hard working, personable, humorous, driven, and all the other stuff that makes you love a group of humans after 1 visit. Thank you all so much for taking care of us and our beautiful girl Aurora last night. I hope I don't ever need to but I'd drive 2 hours to see you again if needed. One last thing..... I want to apologize for Aurora's dirty looks and especially to the doctor that got completely shut down and rejected for trying to read her a Harry Potter book. Lol she really prefers you sing her made up songs about how much you love her and how beautiful she is. Lol A big thank you from Princess Aurora and her servants

Dr. Cass was fantastic, her two assistants were wonderful as well. I didn't catch his name, but the front-desk guy was my first engagement w/ your facility and he has a very calm, warm, and comforting spirit - I didn't call any other facility, I immediately came in because I felt like Hamilton would be taken care of. While I was waiting for test results, he was still being caring/supportive and checked in on me. Thank you (to the man, whose name I was too preoccupied to get) 🙏❤️

This is by far the BEST place to take your pet! From the moment we walked in we were greeted by a team of people. The most kind and compassionate people I’ve ever met! Dr. Kayla Casavant-Kubwimana was absolutely amazing. They took the best care of our sweet girl Ellie Mae.🐕‍🦺🩷

We had an emergency visit for our 13 year old Cattle Dog last night. I cannot say enough good things about the team there. They treated Maggie with the best care, made her feel comfortable, and explained everything to my family. I truly believe that their quick actions gave us just a little more time with our pup and allowed us to say goodbye properly. I am very thankful for the team there and would highly recommend going there if you need quick care for your pet.

We have been to VEG Naperville several times. Each time their care, service and empathy has been incredible. They genuinely love animals and it shows. I cannot say enough about how great they are! We have two other ER’s within minutes of our house but choose to drive 25-30 minutes to go to VEG. 😀

I cannot say enough great things about the care and consideration that was given to both my pet and myself! I was able to stay with my pet throughout his care and treatment. The doctor was thorough, consulted with my vet, and considerate of my thoughts. I recommend the emergency veterinary service highly.

I had to bring my canine companion, Deke, in for an emergency. I heard about VEG through a coworker and I drove 1 hr 25 min to get to VEG as I live in a rural area without any nearby emergency animal hospitals. When I got inside I was immediately met at the door by a kind receptionist and he got us settled in very quickly. My dog gets uncomfortable around strangers, and they got us settled up for a room right away for the comfort of my dog. Vitals were started within 5 minutes of sitting in the room. Overall, all the tests Deke needed done were handled very compassionately and calmly by everyone who cared for him and if he was uncomfortable about something they stopped what they were doing and gave him a second to relax a little and be more willing. This meant so much to me as Deke is just shy of 100 lbs, quite a big guy, and they handled him very delicately and softly and ensured that he was as comfortable as he could be. The staff at VEG was PHENOMENAL and took care of my dog and myself with the upmost care, compassion, professionalism, and did everything to help Deke as quickly as possible. I thank the entire staff for helping Deke and I 🫶