Banfield Pet Hospital

My furry, spoiled, unemployed, freeloader "Elektra" Really does enjoy her monthly visits to her vet who actually she trust after quite some time. I couldn’t be happier with her care from her vet, Lauren. In reality out of five stars Lauren and her team are a 20 star crew !!

3 things that I like about Banfield. 1. They take great care of my babies. 2. Doesn't matter which Banfield you go to, an office visit is always free with a wellness plan (which is a must of you have a pet!) 3. They take the time to know your name and your pets name by sight ❤️. My pups are coming to the end of their lifespans (both turning 15) and this last year has been rough for both. But with Banfield's help both have a great quality of life still! I know this will not last forever, but, thank you Banfield for helping us manage their diseases and ailments.

I don’t usually leave reviews but this place is very unprofessional. I called with a concern about my puppy, the receptionist hung up in my face after I asked to speak to a nurse or Doctor. I called back and the practitioner took the call this time. I made her aware of the receptionist hanging up on me, after she brushed off my complaint I attempted to tell her my concern but the practitioner was more concerned with my "tone" and not very concerned with the issue regarding my pet. She constantly accused me of yelling at her, even after I explained to her that I’m not yelling at her, I’m just a loud talker. She wouldn’t hear it, she wouldn’t accept my own explanation that I’m NOT yelling I’m concerned about my puppy. The secretary and the practitioner there had no concern regarding the pet! The patient! They were only concerned with their own personal feelings instead of remaining professional and making sure the patient is ok. The staff, at least the 2 I spoke with today failed to hold themselves to a higher standard and made a gross representation of Banfield Pet Hospital. You are regarded as professional and trusted and should always practice this standard. No excuses!

Awesome visit with my dog. Dr.Faul is so kind and compassionate. Her CVT Nicole was kind and gentle with my dog. The Dr. gave great explanations of everything she was doing, listened to my concerns and gave me options on the best treatments. I felt like the Dr was genuinely taking care of my pet.I highly recommend this location.

I have been bringing my dogs to Banfield for their routine wellness checkups for years. All my dogs are on the wellness plan. So when I bring them in I am not surprised with a large bill. Love the wellness plan. The staff are so nice. Thanks Banfield

Absolutely love Cindy. She always goes above and beyond for me and my dog Lincoln.

If I could give this place 0 stars I would. When I moved to the area, I needed to establish care for my cat and get prescription food. I made an appointment and warned several people when I made the appointment that my cat would need to be sedated for examination. I also warned them when I dropped him off. Other vets have not had an issue and I said I would pay whatever costs associated with the sedation. They ignored me completely. Didn’t even take him out of his kennel and left him there all day. He urinated on himself in his kennel and they did nothing. They didn’t even warn me about it. They claimed the vet had an emergency and couldn’t see my cat. After their apology I made another appointment because I was in dire need of the prescription food at this point, they did it again! Claimed they couldn’t get him out of the kennel because he was aggressive (which I warned them about and said he would need sedation). They left him in the kennel another 6 hours and didn’t even bother to call and have me pick him up early because they couldn’t examine him. Again he urinated due to stress and they did nothing. I would avoid this place!