Westchester Animal Hospital

Dr. Jaio has been our go to Veterinarian for our Shihtzus (4) for over 10 years and he is always super attentive, but conservative. He will give the appropriate treatment and care without causing the animal to endure unnecessary testing and/or pain. He is practical, thorough, knowledgeable, and an exceptional veterinarian. His down to earth style ensures that he is doing that which is in the best interests of the animal without the expensive frills. We live in Harrison and take the trip to Mount Vernon because the quality of his services and fair prices are unmatched. Last year he saved our dog Moxie from the brink of death by diagnosing her liver shunt and seizure disorder—- something that the Cornell Animal Hospital Vets in Stamford could not determine after more than $10,000 worth of needless testing and diagnostic evaluations. Dr. Jiao focused on her symptoms, behavior, and his extensive experience and treated her back to health for a small fraction of the cost. A year later she is doing great, playing and having fun with our family. We are forever grateful to Dr. Jiao for saving our girl!

Dr. Jiao is truly one of a kind. As the owner of my black lab, Mila, I can say with complete confidence that he is the most dedicated, compassionate veterinarian we could ever ask for. No matter the day or time, Dr. Jiao is always there when we need him — even at 2 a.m. when most people would never answer. Knowing that someone cares that deeply about their patients and their clients brings an incredible level of comfort. He treats Mila like she is his own dog and always takes the time to explain everything, answer every question, and make sure we feel supported. It’s rare to find a vet who combines such deep knowledge with genuine kindness and accessibility. Dr. Jiao goes above and beyond every single time, and I truly don’t know what we would do without him. If you are looking for a veterinarian who is not only incredibly skilled but also deeply devoted to the animals he cares for, Dr. Jiao is the best there is. Mila and our family are so grateful to have him. Highly, highly recommend.

This exceptional clinic was my safe haven for years, for my indoor cats while I had them and for the stray cats when I managed to rescue them. After many years, today I contacted Dr. Robert, the clinic's owner, about medicating a stray cat, and the attention I received proves the efficiency and care we receive from this blessed place.

We have been using Dr. Jaio since 2015 and cannot thank him for all the time, patience, and expertise on behalf of our sweet Bella. She has pushed through many hardships thanks to your expert care and outlived many illnesses because of you. No matter how challenging her health got, we could always turn to you for help, answers, and advice. Dr. Jaio made time for us even when he was not working during her final days. Bella had cushings disease, pancreatitus, enlarged heart, a collapsed treachea, seizures and a mast cell tumor. She outlived all of these illnesses and passed at 16 thanks to you. I originally wrote this review 3 years ago when my Bella had passed. I wanted to add to this and mention I still feel the same gratitude today. The entire staff (Brittany, Bernice, and Dani) and others showed so much compassion and care during one of the hardest times of my life. Every Christmas, I still stop by with brownies for all of them- just as I did when Bella was alive. The staff welcomes me with open arms and kind words that truly mean so much. It brings me great comfort to know they still have Bella's picture up. Dr. Jaio also reaches out every Christmas sharing that he thinks of her during this time as well. I'm forever thankful for this team.

Dr. Katz has been taking care of my kids for years, he always puts your pets needs first, and has alot of compassion, when they are not feeling well, hard to find these days! I would recommend him to everybody!

My dog Max can tell by himself when we pass by on our daily walk he wants to go in. Max always get in and when doctor calls his name he gets in the examination room and jump right on the examination table. Also the best guys upstairs give him a very nice hair cut and he smells sooo good. Those pictures are from when we came back home from surgery and Max was on his favorite spot : our queen sized bed.

Dr. Jaio has been taking care of my dogs and cats for many years, and I couldn’t be happier with the care they receive. He is an excellent veterinarian, and his staff are always kind, professional, and helpful. Thank you, Dr. Jaio, for all the wonderful care you’ve given to Spikey. We love you! ❤️