Vetco Total Care

I come to this Vetco for my dog's care and being a first time dog mom, I have to say that my experience here has been very reassuring. I tried 2 other Vet's offices that were closer to home, and neither worked out. So I came back to this Vetco and I have no regrets. Good care is worth the drive. The staff is always polite, helpful, and they genuinely love animals. This is very important because if you're a new parent like me, you want to be sure that your baby is cared for when taken out of your view. I have total confidence in the staff at this Vetco and I would absolutely recommend them for your pet.

What a great team over at Petco’s Mt Vernon Sanford blvd location. My ROTTIE was on edge when we came in and the front desk team was super patient with her. We were able to get her in the office and from there Marco and Dr Persaud just showed complete care and professional. I wish I remembered everyone’s name that we came in contact with because they all truly deserve a huge shout out. Thank you MtVernon Petco team!! You all Rock! 🫶🏽🐾

I found the whole staff incredibly kind patient and helpful. There was a mixup on the phone. I called to make an appointment to bring my my two cats so they scheduled the appointment but I have said PetSmart that I was booking with so they inadvertently canceled the appointment they made for me. After I arrived , they sorted out the mistake on my part and they gave me the first appointment of the day with a smile that made me feel good. I had just been turned down with an Uber cause I had cats and had to wait for another Uber so when they made the appointment with a smile that just made my day. 🥰🥰🥰 The Doctor, Dr. Prasad and the tech Kylie just as lovely . Kylie was very friendly towards me and my pets and would explain things to me as well as the doctor without getting annoyed that I was asking too many questions. they also didn’t rush me to make decisions as to what services I was going to accept. I couldn’t ask for a better experience. 🥰🥰🥰🥰🥰

Melissa at Petco was absolutely amazing. She took the time to listen, answered every question, and helped me find exactly what my dog needed. Her knowledge, patience and genuine care made the whole experience easy and stress free. Truly outstanding service. I highly recommend asking for her help

Mel is one of the kindest and most attentive veterinarians I have encountered. She was incredibly helpful and went above and beyond to ensure everything was handled with care during my visit. Her compassion and genuine dedication to her patients were evident throughout the entire experience, and she also showed great kindness toward my little boy. Thank you, Mel, for your exceptional care, and I wish you lots of success in your career.

From start to finish, my experience at Total Care was excellent. Melissa was truly outstanding — kind, patient, and incredibly attentive. She took the time to address all of my concerns and made sure Layla’s needs were fully understood and cared for every step of the way. Her professionalism and compassion made the entire process smooth and reassuring. You can tell she genuinely cares about the people she helps. I’m very grateful for the level of care and support we received.

Small but clean space, bonus that its attached to a very large petco location. My first appointment went very smoothly. Waiting room was not crowded. And my cat got her shots and topical treatment for fleas in and out in about twenty to thirty minutes. My appointment was for about six o'clock, but I got there early, and they're able to take us almost immediately. My second and final appointment, was very crowded, there were a lot of walk-ins but they prioritized the appointments first. In this case I did arrive late, so my appointment got a bit shuffled around but they still made sure I was seen as soon as they could. The staff that managed me the first time and second were the same, a very cool tattoo lady who seemed to enjoy her time and my vet who did the shots was very professional. Between my 2 appointments, I got my cat her rabies shot, blood work, a sample dose of flea medicine and a recommendation for ear mite powder. (Shes was a newly found street kitten)