Carmichael Road Animal Clinic

My cat, Chloe, had a problem with matted hair. It got so bad it looked like dread locks. Carmichael Road Animal Clinic did a wonderful job on Chloe. She looks great and I can tell she feels better. She also had a wound on her upper leg and since it has been treated it looks so much better. Thanks again for the care you and your staff gave Chloe.

I would give them a -1000 stars if I could. If you love your pet do not leave them here. I left my dog with them for 5 days while I went on vacation. I spoke with the groomer to have him cleaned & groomed before we picked him up. The day after I dropped him off I received a call stating that he had an ear infection & that I would have to pay an additional $50.00 for meds. We love our Golden Doodle so we did not complain. Then later that day the groomer, HANNAH called to say that he would need to be cut a little shorter because he had some matted hair. My husband instructed her not to cut him too short. We NEVER noticed any matted hair; he is brushed regularly and he had just been cleaned & groomed 6 weeks prior. When I picked my beloved Diesel up this is how he looked. She tortured & butchered him. The other pictures were taken the day that he was dropped off. She said she did this because of extreme matting & she has pics to prove it. I never saw any pics. When I went to complain and ask for my money back Dr. Bennifield said he has nothing to do with the groomer and called the police on me. Thank God for great police officers; I think her name was officer O’Leary. She understood the situation & handled it professionally.

I wonder if they are still prejudice in this place. Went to pick up my dog's medicine and ex rays, back in college. The vet didn't want to let me in cause he thought "i didn't belong there". It was literally the most racist thing I'd ever experienced. The police (i called them) had to get my dog's medical records and medicine. They (the officers) even apologized afterwards cause they knew what it was, they followed me down the street- after the incident. I really hope the vet has evolved. The staff was wonderful though, cause I had to walk two miles every time ( I had no car at the time), the ladies always asked if I needed water.

Absolutely love Dr. Westbrook! My boys are always taken care of when I board them and they always send convenient reminders on the appointments I forget about! Very patient staff and professional. Always feel comfortable with taking my babies there!

Yesterday we had to say goodbye to our sweet pup, Niko, and I cannot express how deeply grateful we are for the compassion and care shown to us by the entire team. From the moment we walked in, the staff treated Niko—and us—with tenderness, patience, and incredible empathy. What was supposed to be a routine visit quickly turned into one of the hardest days of our lives, but they never rushed us, never treated Niko like "just another case." They explained everything clearly, answered all of our questions with honesty and compassion, and gave us the space to be with him through every step. Even in his final moments, they made sure he was as comfortable as possible—and that we were, too. Their kindness and compassion carried us through a moment we never expected to face, and we will never forget how much dignity, grace, and love they showed us and our sweet boy. Thank you for helping us say goodbye with peace in our hearts. Thank you to the doctor, and both of the amazing ladies. All three of you are special people.

Great staff nice and efficient, easy to make appointment online, short wait time to see Doc and great handling of my sick Cat DaisyMae. Dr. Savannah Dougherty covered all the bases with checking Daisy out and had good plan of action. My 6 year old cat had been not eating and running a fever along with a few other issues. Her treatment had Daisy eating and drinking and feeling a little more herself later that day. Great Job I will be back with another pet soon for regular checkup!! love them

I have used Carmichael Road Animal Clinic for years and have had multiple dogs treated there. The staff is always very kind and caring. I have also had several elderly dogs put down over the years and this clinic understands the concept of "closure." They always allowed me to be in the room during the process so my babies could know I was there and I could say my final goodbyes. This means a lot to anyone who considers their animals as part of the family. I recommend CRAC to anyone.